02-21-2018 12:24 AM - edited 03-17-2019 12:15 PM
Hello All,
A customer requested that calls to one DN be routed to to other DNs, if not answered by the first number called. I set up a hunt group for 4 DNs (using a line group, hunt list and hunt pilot), which appeared to have worked but I observed the following, which I need help with:
- Calls between the DNs in the line group do not ring on the particular DN being called, instead it rings on another.
- Call outbound the DNs in the line group does not show the caller ASCII Alerting name, instead the DN is seen.
I need some help, please.
02-21-2018 12:39 AM
02-21-2018 05:31 AM
Hello Mohammed,
Yes, I am using CUCM and the outgoing call is to a DN within our Call Manager. The Call forwarding configured on the directory number is same as is configured for all DNs within the call manager and the CSS can dial the DN's partition.
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