Hunt pilot call forwarding issue

[Hari Prasad]

dear Team,

I have a Hunt pilot 2222 in which i have addded a hunt list name 3333 and in Hunt list i have line grop added with 10 no of directory no.

Line group RNA reversion timeout in 10 and distribution alogirtm is Top down. but if any user calling to Huny Pilot number which is a directoy no also call not getting forward to other numbers.

Please help me on this issue

regards

hari

[Jaime Valencia · Accepted solution]

Not following you, do you mean you have forward settings on the phones you're hunting and they're not happening? If so, that's expected, forward is ignored if a call comes thru a HP.

[Hari Prasad]

Thanks Jaime,

Issue is fixed now. It was a Line Group settigs issue.