04-24-2025 03:14 PM
Hello, I have a strange situation regarding a forwarded hunt pilot in a line. The line is forwarded to the hunt pilot in no answer/busy and it goes to a line group of 2 phones. The hunt pilot is configured with "Do not forward unanswered calls". When ani incoming call is internal and unanswered everywhere, it drops eventually and that's it what we want. If the call is external and unanswered it goes through the line group but in the end it rings again in the initial line.
Any ideas?
Thank you,
04-25-2025 12:43 PM
It has been resolved.
04-25-2025 10:09 PM
If you please could outline what you did to get it resolved it could help others that are in the same situation as you where.
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