I have added two new extension on CUCM, Directory not showing in attendant console even after resynch on CUCM and attendant cosn

[Ronit Malhotra]

I have added two new extension on CUCM, Directory not showing in attendant console even after resynch on CUCM and attendant cosnole

Any idea?

[tonyperla]

Hello,

Can you tell us what versions of CUCM and CUxAC you are using?  Just extensions alone in CUCM will not sync to the corporate directory within the attendant console application.  You will at least have to have user's associated with those extensions and depending on your rule set within the console that should then bring those extensions into the console directory.

Thanks,

Tony

[rosaho]

This discussion has been reposted from Cisco User Groups to the IP Telephony community.

[Anbu_cisco]

Hi,

Is you CUCM integraded with LDS server. Then add the IP phone on your AD and the extension will appear in enduser. So the CUEAC will fetch the extension through AXL service from CUCM. 

Thanks,
Anbu