Incoming Caller ID issue on CME

[lampard1398]

I use CME with IP phone, FXO card is use for PSTN connection with config listed below.

When I dial in, the IP Phone display the caller-id as 9999.

How can I fix it?

voice-port 1/0/0

plar connection 7001

caller-id enable

dial-peer voice 1 pots

destination-pattern 9991

forward-digit 3

port 1/0/0

dial-peer voice 2 pots

destination-pattern 9T

port 1/0/0

Thanks.

[Tony Huynh]

First, did you perform "shut/no shut" after you added the "caller-id enable" command? If you didn't, then make sure you do that.

Next, what is happening is that on an inbound call, it is matching the first dial-peer that is enabled on that voice-port. So to solve this problem, do this.

dial-peer voice 10 pots

incoming called-number .

port 1/0/0

Let me know how that goes. Thanks.

Tony

[lampard1398]

The caller id become unknown for this time.

Is this the Telephone line not provide Caller-id or any config on CME to allow Caller-id.

Thanks.

[Tony Huynh]

To find out if line is providing caller-id, enable the following debug and make an inbound call.

debug vpm signal

If there is caller-id being presented by line, it will show there. If no caller-id is being presented, you will see that also.