Hello,
as we need to increase our license count I subscribed to 5 Enhanced Flex-Plan licenses through our cisco vendor. The order confirmation lists A-FLEX-11.X-LIC so I think the vendor didn't make any mistakes.
I received the webex invitation mail (I think the subscription model now also includes webex features). The order also shows up under My Cisco Entitlements and within our Smart Account.
Traditionally I entered the order number under "traditional licensing" and the Prime License Manager would pull the license to the call manager.
That's the step where I'm stuck now. I opened a TAC ticket, and got the response that I should create a token within my smart account. From what I know, those tokens are used on devices that support smart licensing, to acquire the license from the smart account. However CUCM 11.5 still uses traditional licensing. I'm waiting on a follow up reply from TAC. However maybe there is something that can be done on my end. Did the vendor or I make a mistake?
regards
Fabian
