06-04-2017 08:37 AM - edited 03-17-2019 10:30 AM
So Im the Helpdesk Mgr and Ive been tasked with finding out what this refers to and how we can remedy it. I use Cisco Unity and Call Manager from a purely administrative perspective. What exactly consumes a prime license? What are some tricks to freeing these up? I really appreciate any help.
Chris
06-04-2017 11:02 AM
Here you go, find the below link helpful
https://supportforums.cisco.com/document/12229461/licensing-cucm-10x-using-cisco-prime-license-manager
Log in to PLM [Prime License Manager] and check which license are you running short on.
HTH
Regards
Abhay
Kindly rate all helpful posts !!!
08-14-2017 05:52 AM
You can see what what devices are consuming a set of licenses from CUCM itself. Its under System -> Licensing. There you can see the users' assignment to devices and what devices aren't assigned to any users. Also make sure the licenses are of the correct class. This way you can go through and put one owner to the device they use and usually free up licenses.
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