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IP Communicator Audio Issue with computer

Kenneth Sumners
Level 1
Level 1

I am using IP Communicator 8.6.1.0 and I can hear the audio just fine through my headphones, but when I try to play other audio, like from a webpage, the audio goes through my laptop speakers instead of my headphones.  This happens even when I'm not on a call.  Just having IP Comm up makes all other audio go through the computer speakers.  Is there a way to make all audio go through my headphones?  Thanks.

2 Replies 2

Kenneth Sumners
Level 1
Level 1

Has anyone run into this as well?  I work with many customers who want to use IP Communicator, but want the audio to function correctly.  Thanks again.

I have experienced this exact same issue.  Also running 8.6.1.0.  All audio besides in-call audio comes through the laptop speakers while IP Comm is running.  If I exit IP Comm, all audio comes through my headset again.  I prefer to have all audio come through my headset all the time.  Anyone have any ideas?