IP Telephony and Phones

I recently did an upgrage and changed the PSTN gateway from an MGCP to a SIP gateway.  The main number is a shared line on a reception 7965 SIP phone and the 7921.  The 7921 wireless phones continue to ring after the call has been answered by the oth...

I've created user on windows 2008 active directory and I try to sync it to cucm 8.6. When I click on (perform sync process) it change to (Cancel sync process), so I waited but (Cancel sync process) does not change so I've refresh it and still same re...

I've created user on windows 2008 active directory and I try to sync it to cucm 8.6. When I click on (perform sync process) it change to (Cancel sync process), so I waited but (Cancel sync process) does not change so I've refresh it and still same re...

I wanted to see if anyone could give me the run down on how to create a holiday greeting in Unity Connections 7.  I've looked through the menus and dont see a greeting for holidays, so I just want to add one so I know it works.  Please help.Thanks,Jo...

haymy costumer have bussines edition ver 7.5  with informacast ver 7.1when i press the paging button that i configure, all the phone that add to the recaption group r paging fineall the 7970 model phone ( ver 9.2.3) cant be page for some reasonany id...

Hi colleagues .... There is the possibility of changing the busy trigger setting which by default is 2 for only one? only need to do to all phones, is there any script for this change?

Hi,We have a Call manager express version 7 and want to do call recording. My concern is that by spaning the voice vlan we will get the RTP information but not the CTI information about the call.How do I go about doing this on Call Manager express?Th...

Hi dear community,One of my client wants to configure VG200 (224) series in CUCM (8.6) via Kurmi.He asked me how was calculated the address mac ports of the VG. After send him the official answer of Cisco (that is on the online help of the cucm), I f...

Hi,I need to find the correct pin out pattern for connecting a HWIC-CE1T1-PRI on a Cisco 3845 router to an Alcatel PBX.   Can anyone advise about this?Thanks in advance,Gareth Batley.               

Hi All,good morning,hope all of you doing well.I have a problem with my CUCM 7.1 and Cisco 9971 IP Phone.IP Phone 9971 have International Calling Priviliage with FAC ( Forced Authentication Code ) Enabled .When Dial Number  9. 001 123- 456- 789 , and...

Guys, hope you can help.I have a 3com NBX 100 connected to a 2811 using QSIG. I have most things working. Calls between the 3com and CUCM are fine. The DN shows up on both phones. However neither system show the calling name on the phones. I am not s...

Dear ALLOur customer deployed 2 unity connection server on their uc architecture , 2 function enabled on CUC system (AA and voice mail ) today the RMTM alerting the cuc puslisher has gone down , but the subscriber server running normally and found a ...

Hi,I have a setup of two sites as follows:                                     |||| SITE A ||||                                                                                               |||| SITE B ||||legacy pabx(ericcson --------cisco 2911 ----...