IP Phone 7961: Factory Reset

[barneb011]

I performed a factory reset on 1 of my phones and I did not see the option to maintain the network configurations. Now the phone keeps rebooting probably because it cant find the CM server.

How can I stop the phone from rebooting so i can access the menus to specify the CM servers?

[Jaime Valencia]

if you cannot stop it then configure a DHCP server to get the info into the phone

HTH

java

if this helps, please rate

[barneb011]

Thanks...that was too easy. I wonder why TAC couldnt give me that answer???

[Jaime Valencia]

haha, not sure. maybe lack of imagination?? =)

java

[ramlah0000]

Hi javalenc,

please i need your help with 7961. i did reset my phone to factory reset and keeps rebooting, i did see that u said (if you cannot stop it then configure a DHCP server to get the info into the phone) how can i do that Pleaaaaaaaaaase