06-05-2012 10:58 PM - edited 03-16-2019 11:31 AM
Hi,
I want to have the 6921 installed on the cucm 7.1.2.20000-2, but it is not supported in this callmanager version, can I upgrade the devices with the "cmterm-devicepack7.1.5.35099-1.cop.sgn" file or need I to use another file to have support of the 6921 on the 7.1.2 ?
06-05-2012 11:13 PM
That devicepack is only for 7.1.3, not the 7.1.2. you say you're on.
There is a devicepack for 7.1.2, though: 7.1.2 (22010-1)
The readme says it includes firmware for the 69xx series phones.
GTG
06-06-2012 01:07 AM
Click on all Releases on the left
Select 7.1.2.220010
Readme
Hope this helps
06-11-2012 10:48 AM
Previous is very helpfull, but is it possible just to add the 6921 by adding the device with the cmterm-6921_6941_6961-sccp.8-5-3-0.cop.sgn file
Now we have 7941 connected and we want to add only the 6921,
Thanks.
06-11-2012 03:10 PM
Devicepacks add all the necessary database information to support new types of phone. If the 6921 isn't listed in Device->Phone->Add New, then you *have* to install the devicepack (and reboot all the nodes in the cluster)
GTG
06-12-2012 02:00 AM
For the new device to show up you would need to install the dev pack ...as Gordon mentioned.
06-12-2012 10:55 AM
ok I will install the device package 7.1.2.220010, I thought that it would work with the
6921_6941_6961-sccp.8-5-3-0.cop.sgn file and this would be faster +/-2MB against for the device package 215MB
Thanks
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide