Hello folks.
I've integrated CCX with CUCME (7.0.1 versions both).
i have 2 phones : 1 SCCP and 1 SIP.
SCCP phone can successfully login into service and become an agent,but SIP phone when trying to log in it says "
The extension you entered is not associated with this agent ID. Verify the extension and try again".
voice register pool 1
id mac XXXX.XXXX.XXXX
type 7970
number 1 dn 1
template 1
dtmf-relay rtp-nte sip-notify
username br2phn2 password cisco
codec g711ulaw
voice register dn 1
number 3002
allow watch
name BR2 Phone 2
mwi
ephone 1
device-security-mode none
mac-address YYYY.YYYY.YYYY
username "br2phn6" password cisco
type 7945
button 1:1
ephone-dn 1 octo-line
number 3010
allow watch
So SCCP (3010) can login, SIP (3002) can't.
both users are created on CCX and assigned primary/agent extensions.
any comments?