07-24-2013 07:17 AM - edited 03-16-2019 06:31 PM
Hello Group
I am facing an issue with my IP2IP/CUBE Gateway, please help me to troubleshoot
CALL FLOW
=============================================
DN:7982 on CUCM <-- H323 --> CUBE <--SIP--> Remote VoiceGateway with DN:1839
ISSUE
==============================================
7982 is perfectly able to make calls to the remote destination, phone is ringing, both the parties can able to speak and listen.
but when 1839 is calling to 7982, phone is ringing but no RTP also some kind of ringback behaviour on the 7982
Configuration & DialPeers @ CUBE
==============================================================
!
!
voice translation-rule 5
rule 1 /^822/ /\1/
voice translation-profile TO-DAKAR
translate called 5
!
voice rtp send-recv
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service h225-notify cid-update
signaling forward none
h323
no h225 timeout keepalive
sip
bind control source-interface Loopback0
bind media source-interface Loopback0
header-passing
!
!
dial-peer voice 302 voip
description --- Dakkar Trunk ----
translation-profile outgoing TO-DAKAR
destination-pattern 822....
session protocol sipv2
session target ipv4:10.202.81.254
incoming called-number .
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
Configurations @ Remote Gateway
===============================================================
dial-peer voice 7002 voip
translation-profile outgoing 7000
destination-pattern 79..
session protocol sipv2
session target ipv4:172.23.8.205
dtmf-relay sip-notify
codec g711ulaw
no vad
I am also attaching the debug ccsip all output, please go thru it and advice
Thanks in advance for your helps
Rajesh
07-24-2013 10:58 AM
Hi Rajesh,
We are getting a Cancel messgae from the remote voice gateway even before the call connects, i.e. before a 200 OK:
010891: Jul 24 15:27:43 UAE: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
CANCEL sip:7982@172.23.8.205:5060 SIP/2.0
Via: SIP/2.0/UDP 10.202.81.254:5060;branch=z9hG4bK16DC70
From: "Henry, SOW" <1839>;tag=DA8F4EFC-1FE11839>
To: <7982>7982>
Date: Wed, 24 Jul 2013 11:24:44 GMT
Call-ID: 79837B79-F38A11E2-8048A31C-80EE29B1@10.202.81.254
CSeq: 101 CANCEL
Max-Forwards: 70
Timestamp: 1374665107
Reason: Q.850;cause=16
Content-Length: 0
Do we have the access to the remote gateway? If so, can we get the debugs from it too? Also does extension 1839 exist on the Gateway ( i.e. its a CME ) or does it exist on another CUCM cluster? If it is a CUCM cluster, what protocol is used between the gateway and the server?
Regards,
Jagpreet
07-24-2013 01:44 PM
Extension is very much exists there, I am able to call and talk to them as we'll. but the issue is happening only when they calls us. I will try to get the logs from remote end
update : please find the latest logs from both the ends
Thanks / Rajesh
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