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IPMA CUCM6 Voicemail

jessica1983
Level 1
Level 1

‎06-27-2008 03:58 AM - edited ‎03-15-2019 11:35 AM

After a recent upgrade to callmanager 6 our IPMA is not working correctly. The call route through to the assistant but if the assistant doesnt answer the line goes dead and will not go to her voicemail!

Any help or suggestions would be gratefully appreciated

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gogasca
Level 10
Level 10

‎06-27-2008 09:47 PM

Hi Jess,

What is the exact version of CCM.

Coudl you please provide me with detailed CCM traces and IPMA traces?

What are Assistant CF options?

calling directly to assistant works fine (rolls over to VM)?

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml#calm

Please include calling, called number and timestamp

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