IP Telephony and Phones

Hi,How can I know what SRST licence is running in my gw ? I want to know if I have the small, medium or 144 phones.Thanks!

I have an issue with Unity 4.2 whereby the user hears “This system is temporarily unable to complete your call…” immediately after logging into their mailbox. The trace logs indicate a failsafe condition has occurred as below. If anyone can t...

Does anyone know why you would not be able to edit a Hunt Group anymore?We are adding additional phones and users to an existing Hunt Group. The new phones are associated with the ac user and everything.No matter where we place them in the Hunt Group...

Hi, I have a technical question related to Cisco IPCC products in one specific scenario. I have a Costumer who whish to have a contact center in a centralized site in Madrid, Spain, and two or more sites where the agents will be, one here in Mexico C...

Dear all,Currently i have a setup that's like this PBX -> h232 gw -> CM -> gw -> pstnSo we need to capture CDR of the calls made by the phones on the PBX to PSTN. Are we able to do it using CM's cdr? Any leads on this would be great. Thanks

when i reinstall the ART the password phrase is not validating . how i can reset the password phase .

Hi,Just wanted to check if the CCM needs to be reinstalled, is it possible to unistall it completely and then then install it again, rather then formatting the whole server and doing it.If yes how?

When I am trying to add or modify an exisitng Jtapi trigger I am getting this error- "* Could not update the user on the CallManager."This seems to have just started happening. I did check syncronization and that seems to be ok. Any idea's?

guysim having an indirect voice issue. my phones at a remote location goes down for half a second (probably once a day trying to go into SRST mode). ive identified the issue but that about as far as i can get. here it is. if i clear the counters on t...

I have a user who has his volume on full capacity and he has saved this setting. He states he would like the option of having it lounder than it is. At the present it is on full volume with no capacity to make it louder should he wish to have it loud...

While modifying the image on the above models we are able to see the full size image and also able display it on the phone screen.But when we check the thumbnail view its not getting populated.For 7975<CiscoIPPhoneImageList><ImageItem Image="TFTP:Des...

Several users have informed me of the following problem.They make a call by Selecting the directory and then corporatedirectory, Select the person and press dial.The call goes through ok - however when they want to re-dial previouslyDialled numbers v...

On CallManager 4.x, I am considering creating a publication of the CallDetailRecord table using push replication, so that we can access the CDR data away from the CallManager.Is this a bad idea or is there anything I should look out for.Thanks for an...