IVR on SIP trunk to ISP

doanhuuhiep · ‎07-22-2015

Now, I'm running TCL IVR on router through E1 interface. But, I have a plan to change E1 to SIP trunk.

Please show me how to config TCL IVR on SIP trunk.

Thanks.

moyo oyegunle · ‎07-22-2015

Not too sure I understood correctly what you want but if it's an incoming dial-peer for a voip trunk to an IVR it something like this:

dial-peer voice 1004 voip
service ivr
destination-pattern xxxxxxx(Pilot number for the service)
session target ipv4:192.168.1.1 (A loopback address on your router)
incoming called-number XXXXXX(Incoming number from trunk, you can use a translation rule)
dtmf-relay sip...whichever you use
no vad
codec g711ulaw

You can review http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.html for more examples.

doanhuuhiep · ‎07-23-2015

I configed as your guide but the call is disconnected as soon as media play.

*Jul 23 07:39:03.890: //1084//TCL :/tcl_LegObjCmd: leg setupack leg_incoming
*Jul 23 07:39:03.890: //1084//TCL :/tcl_LegSetupAckObjCmd: setupack leg_incoming
*Jul 23 07:39:03.890: //1084//AFW_:/vtd_lg_incoming: argc 2
*Jul 23 07:39:03.890: //1084//AFW_:/vtd_lg_incoming: Legs [1084 ]
*Jul 23 07:39:03.890: //1084//Tcl :/tcl_parseCallID_vartagObj: VARTAG Translation Leg Count=1
*Jul 23 07:39:03.890: //1084//TCL :/tcl_LegObjCmd: leg proceeding leg_incoming
*Jul 23 07:39:03.890: //1084//TCL :/tcl_LegProceedObjCmd: proceeding leg_incoming
*Jul 23 07:39:03.890: //1084//AFW_:/vtd_lg_incoming: argc 2
*Jul 23 07:39:03.890: //1084//AFW_:/vtd_lg_incoming: Legs [1084 ]
*Jul 23 07:39:03.890: //1084//Tcl :/tcl_parseCallID_vartagObj: VARTAG Translation Leg Count=1
*Jul 23 07:39:03.890: //1084//TCL :/tcl_LegObjCmd: leg connect leg_incoming
*Jul 23 07:39:03.890: //1084//TCL :/tcl_LegConnectObjCmd: connect leg_incoming
*Jul 23 07:39:03.890: //1084//AFW_:/vtd_lg_incoming: argc 2
*Jul 23 07:39:03.890: //1084//AFW_:/vtd_lg_incoming: Legs [1084 ]
*Jul 23 07:39:03.890: //1084//Tcl :/tcl_parseCallID_vartagObj: VARTAG Translation Leg Count=1
*Jul 23 07:39:03.890: //1084//TCL :/tcl_LegObjCmd: leg collectdigits leg_incoming params pattern
*Jul 23 07:39:03.891: //1084//AFW_:/vtd_lg_incoming: argc 4
*Jul 23 07:39:03.891: //1084//AFW_:/vtd_lg_incoming: Legs [1084 ]
*Jul 23 07:39:03.891: //1084//Tcl :/tcl_parseCallID_vartagObj: VARTAG Translation Leg Count=1
*Jul 23 07:39:03.891: //1084//PACK:/tcl_MediaObjCmd: media play leg_incoming flash:track2v.au
*Jul 23 07:39:03.891: //1084//PACK:/tcl_MediaPlayObjCmd: play leg_incoming flash:track2v.au
*Jul 23 07:39:03.891: //1084//AFW_:/vtd_lg_incoming: argc 3
*Jul 23 07:39:03.891: //1084//AFW_:/vtd_lg_incoming: Legs [1084 ]
*Jul 23 07:39:03.891: //1084//Tcl :/tcl_parseCallID_vartagObj: VARTAG Translation Leg Count=1
*Jul 23 07:39:03.892: //1084//PACK:/Media_Play_Start:
*Jul 23 07:39:04.273: //1084//TCL :/tcl_InfotagObjCmd: infotag get evt_status
*Jul 23 07:39:04.273: //1084//TCL :/tcl_InfotagGetObjCmd: infotag get evt_status
*Jul 23 07:39:04.273: //1084//AFW_:/vtr_ev_status: argc 2 argindex 2
*Jul 23 07:39:04.273: //1084//TCL :/tcl_CallObjCmd: call close
*Jul 23 07:39:04.273: //1084//TCL :/tcl_CallCloseObjCmd: close mc_load_bg_cb_streaming, 0x7F538F634BF8

moyo oyegunle · ‎07-23-2015

Kindly provide your router config please and output for debug ccsip

Mohammed al Baqari · ‎07-23-2015

In addition please share debug voice application

doanhuuhiep · ‎07-23-2015

This is config:

service timestamps debug datetime msec
service timestamps log datetime msec
no platform punt-keepalive disable-kernel-core
!

!
boot-start-marker
boot-end-marker
!
!
vrf definition Mgmt-intf
!
address-family ipv4
exit-address-family
!
address-family ipv6
exit-address-family
!
! card type command needed for slot/bay 0/1

!
no aaa new-model

!
!
!
!
!
!
!
!
!

ip name-server 8.8.8.8

!
!
!
!
!
!
!
!
!
!
subscriber templating
!
multilink bundle-name authenticated
vpdn enable
!
!
!
!
!
!
!
!
!
voice rtp send-recv
!
voice service pots
!
voice service voip
ip address trusted list
ipv4 x.x.x.x 255.255.255.255
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
redirect ip2ip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
h323
sip
bind control source-interface GigabitEthernet0/0/0
bind media source-interface GigabitEthernet0/0/0
registrar server
!
!
!
!
!
voice register pool-type 8811
xml-config maxNumCalls 200
xml-config busyTrigger 200
num-lines 24
description Cisco IP Phone 8811
reference-pooltype 9971
!
voice register global
mode cme
source-address 10.123.40.2 port 5060
max-dn 400
max-pool 100
tftp-path flash:
create profile sync 000220314038337A
!
voice register dn 1
number 5778
!
voice register dn 2
number 6230
!
voice register dn 3
number 6231
!
voice register dn 4
number 6232
!
voice register dn 5
number 6233
!
voice register dn 50
number 6240
!
voice register dn 51
number 6241
!
voice register dn 52
number 6242
!
voice register dn 53
number 6243
!
voice register dn 54
number 6244
!
voice register dn 55
number 6245
!
voice register dn 56
number 6246
!
voice register dn 57
number 6247
!
voice register dn 58
number 6248
!
voice register dn 59
number 6249
!
voice register dn 60
number 6250
!
voice register dn 61
number 6251
!
voice register dn 62
number 6252
!
voice register dn 63
number 6253
!
voice register dn 64
number 6254
!
voice register dn 65
number 6255
!
voice register dn 66
number 6256
!
voice register pool 1
id mac B07D.47C0.1D89
type 3905
number 1 dn 1
codec g711ulaw
!
voice register pool 2
id mac F078.16A3.7791
session-transport tcp
type 3905
number 1 dn 2
dtmf-relay rtp-nte
codec g711ulaw
!
voice register pool 3
id mac B07D.47C0.1EAF
session-transport tcp
type 3905
number 1 dn 3
dtmf-relay rtp-nte
codec g711ulaw
!
voice register pool 4
id mac B07D.47C0.17A7
session-transport tcp
type 3905
number 1 dn 4
dtmf-relay rtp-nte
codec g711ulaw
!
voice register pool 5
id mac B07D.47C0.2BAA
type 3905
number 1 dn 5
codec g711ulaw
!
voice register pool 6
id mac B07D.47C0.289D
type 3905
codec g711ulaw
!
voice register pool 7
id mac B07D.47C0.30E7
type 3905
codec g711ulaw
!
voice register pool 50
id mac B07D.47C1.1A0C
type 3905
number 1 dn 50
codec g711ulaw
!
voice register pool 51
id mac B07D.47C0.2CE4
type 3905
number 1 dn 51
codec g711ulaw
!
voice register pool 52
id mac B07D.47C0.2BB2
type 3905
number 1 dn 52
codec g711ulaw
!
voice register pool 53
id mac B07D.47C1.1C4C
type 3905
number 1 dn 53
codec g711ulaw
!
voice register pool 54
id mac B07D.47C1.1C02
type 3905
number 1 dn 54
codec g711ulaw
!
voice register pool 55
id mac B07D.47C1.1C32
type 3905
number 1 dn 55
codec g711ulaw
!
voice register pool 56
id mac B07D.47C0.2B3E
type 3905
number 1 dn 56
codec g711ulaw
!
voice register pool 57
id mac B07D.47C0.1742
type 3905
number 1 dn 57
codec g711ulaw
!
voice register pool 58
id mac B07D.47C0.2B64
type 3905
number 1 dn 58
codec g711ulaw
!
voice register pool 59
id mac B07D.47C1.1D3F
type 3905
number 1 dn 59
codec g711ulaw
!
voice register pool 60
id mac B07D.47C0.2872
type 3905
number 1 dn 60
codec g711ulaw
!
voice register pool 61
id mac B07D.47C1.1A46
type 3905
number 1 dn 61
codec g711ulaw
!
voice register pool 62
id mac B07D.47C1.1C38
type 3905
number 1 dn 62
codec g711ulaw
!
voice register pool 63
id mac B07D.47C1.1CB3
type 3905
number 1 dn 63
codec g711ulaw
!
voice register pool 64
id mac B07D.47C1.1D40
type 3905
number 1 dn 64
codec g711ulaw
!
voice register pool 65
id mac B07D.47C1.5BA9
type 8811
number 1 dn 65
codec g711ulaw
!
voice register pool 66
id mac B07D.47C1.5356
type 8811
number 1 dn 66
codec g711ulaw
!
!
voice translation-rule 1
rule 1 /624./ /xxxxxx/
rule 2 /623./ /xxxxxx/
rule 3 /625./ /xxxxxx/
!
voice translation-rule 2
rule 1 /xxxxxx/ /6230/
rule 2 /xxxxxx/ /6256/
!
voice translation-rule 3
rule 1 /^9/ //
!
!
voice translation-profile IN
translate called 2
!
voice translation-profile OUT
translate calling 1
translate called 3
!
!
!
ivr prompt streamed flash
!
application
service aa flash:welcome.tcl
!
!
!
voice-card 0/4
no watchdog
!
license udi pid ISR4331/K9 sn FDO19210K7A
license accept end user agreement
spanning-tree extend system-id
!
!
redundancy
mode none
!
!
!
!
!
!
track 1 interface Dialer1 ip routing
!
ip tftp source-interface GigabitEthernet0/0/2
!
!
!
!
!
!
!
crypto isakmp policy 9
hash md5
authentication pre-share
group 2
crypto isakmp key xxxxx address x.x.x.x
!
crypto ipsec security-association lifetime seconds 86400
!
crypto ipsec transform-set xxxx esp-3des esp-md5-hmac
mode tunnel
!
crypto ipsec profile P1
set transform-set xxxxx
!
!
!
!
!
!
!
!
!
interface Tunnel2
ip address 10.10.10.5 255.255.255.252
cdp enable
tunnel source x.x.x.x
tunnel destination x.x.x.x
tunnel protection ipsec profile P1
!
interface GigabitEthernet0/0/0

no ip address
negotiation auto
pppoe enable group global
pppoe-client dial-pool-number 1
!
interface GigabitEthernet0/0/1
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet0/0/2
ip address 10.123.40.2 255.255.255.0
ip nat inside
standby 1 ip 10.123.40.254
standby 1 priority 120
standby 1 preempt
negotiation auto
!
interface Service-Engine0/4/0
!
interface GigabitEthernet0
vrf forwarding Mgmt-intf
no ip address
shutdown
negotiation auto
!
interface Dialer1
mtu 1492
ip address negotiated
ip nat outside
encapsulation ppp
ip tcp adjust-mss 1452
dialer pool 1
dialer-group 1
ppp authentication
ppp chap
ppp chap
ppp pap
no cdp tlv app
!
ip nat inside source list 103 interface Dialer1 overload
ip forward-protocol nd
no ip http server
no ip http secure-server
ip route 0.0.0.0 0.0.0.0 Dialer1 track 1
ip route 0.0.0.0 0.0.0.0 10.123.40.1 15
ip route 10.123.0.0 255.255.0.0 10.123.40.7
ip route 10.225.0.0 255.255.0.0 Tunnel2
!

!
control-plane
!
!
!
!
!
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
!
!
!
telephony-service
max-ephones 42
max-dn 144
ip source-address 10.123.40.2 port 2000
max-conferences 8 gain -6
transfer-system full-consult
create cnf-files version-stamp 7960 Jul 20 2015 10:00:29
!
!
dial-peer voice 200 voip
description Outgoing
translation-profile incoming IN
translation-profile outgoing OUT
destination-pattern .T
session protocol sipv2
session target ipv4:x.x.x.x
incoming called-number xxxxxxxx
codec g711ulaw
!
dial-peer voice 300 voip
description Incoming
service aa
session protocol sipv2
session target ipv4:x.x.x.x
incoming called-number xxxxxxxx
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
!
sip-ua
!
!
line con 0
logging synchronous
login
stopbits 1
line aux 0
stopbits 1
line vty 0 4
password
login
transport input telnet
line vty 5 15
password
login
transport input telnet
!
!
end

Sheraz Saeed Lodhi · ‎07-24-2015

HI,

Did you manage to fix it. I am using its-CISCO.2.0.2.0.tcl and as per cisco TAC this is not supported by SIP.

Mohammed al Baqari · ‎07-23-2015

Nothing much will change. You need to configure SIP incoming dialpeer and assign the TCL app.

The changes will be more on the call routing side (IP-IP communication, translation, etc)