About Sheraz Saeed Lodhi

Sheraz Saeed Lodhi · 06-15-2022

Hi Folks,question if we use call studio Transfer element to transfer a call outside call centre environment Using bridge feature , do we still have call control on CVP level or is it only supported internally. i have to transfer a call to mobile numb...

Sheraz Saeed Lodhi · 02-22-2021

Hi Champs,Is it possible to call VXML mirco-app directly from ICM admin script rather than routing script. I have a requirement to call a VXML application to update some custom tables on specific dates / time e.g office close / open hours. So i want ...

Sheraz Saeed Lodhi · 02-10-2020

Hi Folks,I have written VXML script in studio where i need to transfer the call to particular ip phone extensions using Transfer element and putting single CUCM node. Now i need to send call to CUCM Cluster rather than a single node. Is there a possi...

Sheraz Saeed Lodhi · 11-11-2019

Hi Folks,Can we define specific ports in UCCE Dialler to use them for specific campaign. e.g. If we have range of dialler port 100 - 200 and we want to use 150 -200 range of ports for specific campaign. Therefore whenever we run that campaign dialler...

Sheraz Saeed Lodhi · 02-08-2019

Hi Folks, Do we need to enable DirectPath I/O for both Public and Private VM NIC settings in UCCE deployment for Router, Logger and PGs. Deployment type B-series with SAN not UCS servers. What i remember it should be disable for both NIC or only enab...

Sheraz Saeed Lodhi · 10-10-2024

actually i have to forward these values into third party desktop, that is why wondering if you tested it. Anyway thanks for the response.

Sheraz Saeed Lodhi · 10-08-2024

@janinegraves : did you try to save the value of FromExtVXML arrays (from VRU payload ) to Agent Payload. does it save the values and forward it to Agent desktop ?

Sheraz Saeed Lodhi · 06-23-2022

Hi pk88,Target Requery doesn't work with mobile numbers as destination. It does work if the call transfers with in IP network. Also just to update i did find VXML Transfer node with bridge does the same what i am looking for including the mobile carr...

Sheraz Saeed Lodhi · 03-03-2021

Thanks Paul, I will also look in to this. Thank you,Sheeraz.

Sheraz Saeed Lodhi · 02-24-2021

Thanks, Janie,So first option is not the requirement as i need to execute the call flow as well inside the VXML app.Also let me be precise about my requirement and idea so i am sure i can get better ideas.Requirement / Problem:Currently we have Table...

Member Since	‎04-19-2007 10:41 PM
Date Last Visited	‎10-17-2024 02:31 AM
Posts	256
Total Helpful Votes Received	25

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Vxml Transfer Element

Calling CVP VXML app from ICM Admin Script

SRV with VVB and VXML Studio

Use of specific Dialler ports for particular Campaign

DirectPath I/O option Enabled on VMXNET3 for UCCE NIC

Re: CVP UCCE 12.0 Payload

Re: CVP UCCE 12.0 Payload

Re: Vxml Transfer Element

Re: Calling CVP VXML app from ICM Admin Script

Re: Calling CVP VXML app from ICM Admin Script