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Jabber 12.1.2 No connect in Phone Only Mode


Hello Guys


I am trying to logging to my Jabber Windows 12.1.2 Phone Mode Only without IM & Presence but everything I try to logging I receive this message "Cannot Communicate with the server"....


I have done this


1. Create EndUser: Jabber1 with his password 

2. Create a New Cisco Unified Client Services Framework

2. In Device Name: CSFJabber1

3. Owner ID: Jabber1

4. Device Security Profile: Cisco Unifid Client Services Framework Standard

5. SIP Profile: Standard SIP Profile

6. Under DN I added My Number and on Users Associated with Line I choosed Jabber1

7. Retuning to users Jabber1 I choosed in Deviced Information the CSF Phone I created

8. When I go to my Windows Jabber and I choose Cisco Jabber Manager 9 or later and I put my IP  Publisher and then I put my credentials Jabber1@IPADDRESPUBLISHER and my password but I get "Cannot Communicate with Server"

1 Reply 1

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

Get a PRT, do you see that it's actually trying to reach out to the right server?

And if it is, then you'll see a response and can work based upon it.



if this helps, please rate
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