Dear All,
I have the following setup: CUCM 11.5(1)SU10 IMP 11.5(1)SU10 both clustered,
MRA based on two Exp-C and Exp-E clusters of 14.0.2
Everything worked find for long time unlit users devices started receiving Jabber 14 update.
The only problem I have if with Android devices running any release of Jabber 14. After some time (it could hours or days) Jabber IM service going to DISCONNECTED state and stay like this until next login. Phone service keeps working.
We use simple credential authentication (no SSO).
If I install Jabber 12.9.7 on the same Android the phone problem disappears.
Debug of XCP Authentication service attached.
Basically, JBC getting something like:
20:16:44.989 | error| SXComponent::_processRequest(): Authentication failed due to internal issue
20:16:44.989 | debug| SXComponent::_sendAuthFailure(): Setting error code as Temp auth failure
20:16:44.989 | error| SXComponent::_sendAuthFailure(): Auth component sending Failure
And it happens several times until JBC gets disconnected. Client can't just get new onetime password for xmpp.
Any suggestions are appreciated
