Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi Everyone, I am getting error "SCCP Admin State: DOWN" call manager IP 10.106.97.240 Please suggest how to fix the issue. R3925#sh running-configBuilding configuration... Current configuration : 4283 bytes!! Last configuration change at 13:...
For the Cisco 561/562 headsets - will the electronic hookswitch notify for calls not on the primary line? We have a setup where people have their primary phone number on line 1/2 and the get calls from a finesse queue on line 3. Need to confirm that...
Good day, I have a multi-line hunt group provisioned through a MetaSwitch environment. When incoming call INVITES to this group are canceled (either by the calling party hanging up or answered by another station) the Cisco CP 8851 MPCC phones I curr...
Hello, I am using CUCM vers. 12.5.1; I often do bulk uploads in terms of inserting phones into CUCM. I have yet to be able to find anywhere a way to add the primary extension association for a user (picture included). So basically, what I am...
Hi Guys, The site is having in the IP Phones randomly the error message "Telephony service is unavailable". I don´t have sure, but, my suspect is related the network error. Any have idea about this? Thanks, Wilson
Hi, We got an requirement for having one cuc 10.5.2 and that needs to be integrated with 2 different CUCM Clusters. Is this possible by have 2 different Phone integrations in CUC ?? Any best steps to do so.. Please suggest. RegardsJagadish
Hello Dear Community members, Is there a way to show Caller ID name ( I mean the caller id name which is an extenstion in Asterisk for example -> ext-name : John | ext-num : 150 ) on cisco phone display?e.g. :Mark dials 150 and phone should show J...
hi I created a call handler in Cisco Unity Connection Version 11.5.1.10000-6 and its working fine I need to prevent or block some extensions from been called from user input
what is the best practice for extension mobility while creating phone services? is it best option to check the enterprise subscription or not? what is advantage and disadvantage if enabled it? what is the best practice in this regard.
Hello Friends, I have this typical issue in some of my 7841 and 7821 phones registered with cisco cucm 12.5.1 The phones are registered properly but in some phones when user pick up the handset to call he don't get dial tone, for dial tone he have t...
Hi All,Have an issue that just came up with CER. We set it up two months ago and then decided to change our outside line dialing prefix last week from 9, to 7, because of misdialed 911 calls. In the past when a user misdials it is because they dial...
Hi every bodyI am testing 8845 IP phone, this phone is Cisco IP Phone for 3rd. i config and it can register to 3CX but i cant video call with extension another. Can u help me fix this issue ?Thanks
Hello,we have updated Jabber to the newest version in our environment - some Users are now complaining about "incoming external calls being displayed incorrectly". Usually they should be displayed like this. "+49123456789" but after the Update some a...
Hey guys, A quick question, do Cisco IP phones support SNMP? My understanding was that they didn't but there were traps that you could capture pertaining to the phones through CUCM? Kind regards.
Hello!Help with this problem - there is CUCM (numbering plan 2XXX) and Mango PBX (numbering plan 6XXX). A SIP trunk and internal routing are configured between them. The problem occurs in the following scenario:-Subscriber A (79XXXXXXXXX) calls the n...
