Jabber no launch issue

[sbdavies]

Please excuse my newbie approach to this, it's the first time I've posted here. Jabber will open as if it is going to launch, halts, then opens a window asking you enter information to download the log files. I have a attached photos.

[Leonardo Santana]

Hi,

Whats the version of this Jabber? Did you try to update or reinstall? Can you give more details about your issue.