10-20-2013 04:08 AM - edited 03-16-2019 07:59 PM
Hello all,
We are upgarding CUCM from 6.1.3 MCS to 9.1 UCS. Our plan is to jump from 6.1.3 to 6.1.5 to 9.1.
We took backup of 6.1.3 MCS via Disaster Backup Recovery & restore it at UCS after new installation of 6.1.3.
We contacted cisco licensing team to issue us temporaray license for 6.1.3 for UCS so that we can proceed to upgrade process. Cisco issued us license but we are not able to install it successfully. Its giving attached mac-address mismatch error.
We contacted back to license team again & they confirmed there is no issue in license file, its some thing with the system.
Can any one advise what could be wrong with system. I am sending the output from system, screen shot of error & license file.
Please advise.
admin:show status
Host Name : MOSD-PUB
Date : Sun Oct 20, 2013 10:45:15
Time Zone : Asia/Bahrain
Locale : en_US.UTF-8
Product Ver : 6.1.3.3000-1
Platform Ver : 2.0.0.1-1
Uptime:
10:45:16 up 6 days, 22:41, 2 users, load average: 0.05, 0.02, 0.00
CPU Idle: % System: 00.00% User: 00.00%
IOWAIT: 00.00% IRQ: 00.00% Soft: 00.00% Intr/sec: 107.00
Memory Total: 6154152K
Free: 1160032K
Used: 4994120K
Cached: 3307852K
Shared: 0K
Buffers: 109412K
Total Free Used
Disk/active 20303712K 8864384K 11233056K (56%)
Disk/inactive 20303744K 19239544K 32828K (1%)
Disk/logging 70643356K 50605548K 16449292K (25%)
admin:
*********************************************************************************************
admin:show network eth0 detail
Ethernet 0
DHCP : disabled Status : up
IP Address : 10.30.35.2 IP Mask : 255.255.255.000
Link Detected: yes Mode : Auto disabled, full, 100 Mbits/s
Duplicate IP : no
Queue Length : 1000 MTU : 1500
MAC Address : 00:0c:29:6b:f8:ec
RX stats:
bytes : 9299290 packets : 102331 errors : 0
dropped : 0 overrun : 0 mcast : 0
TX stats:
bytes : 36462086 packets : 386068 errors : 0
dropped : 0 carrier : 0 colsns : 0
DNS
Not configured.
Gateway : 10.30.35.254 on Ethernet 0
admin:
*************************************************************************************************
admin:show hardware
HW Platform : VMware Virtual Machine (Unsupported Platform)
Processors : 2
Type : Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz
CPU Speed : 2400
Memory : 6144 MBytes
Object ID :
OS Version : UCOS 3.0.0.0-73
Serial Number : VMware-56 4d aa 54 3b ee 93 c2-c4 91 ac eb be 6b f8 ec
RAID Version :
Firmware version not known
BIOS Information :
Vendor: Phoenix Technologies LTD
Version: 6.00
Release Date: 09/21/2011
RAID Details :
RAID not configured
admin:
***************************************************************************************************
Solved! Go to Solution.
10-22-2013 04:55 AM
Hi Anis,
thanks for the ratings.
Advise you to open a new thread for UCXN mentioning exact Hadware details and software version.
regds,
aman
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide