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License Issue from MCS 6.1.3 to UCS 9.0

anis_cisco
Level 1
Level 1

Hello all,

We are upgarding CUCM from 6.1.3 MCS to 9.1 UCS. Our plan is to jump from 6.1.3 to 6.1.5 to 9.1.

We took backup of 6.1.3 MCS via Disaster Backup Recovery & restore it at UCS after new installation of 6.1.3.

We contacted cisco licensing team to issue us temporaray license for 6.1.3 for UCS so that we can proceed to upgrade process. Cisco issued us license but we are not able to install it successfully. Its giving attached mac-address mismatch error.

We contacted back to license team again & they confirmed there is no issue in license file, its some thing with the system.

Can any one advise what could be wrong with system. I am sending the output from system, screen shot of error & license file.

Please advise.

admin:show status


Host Name    : MOSD-PUB

Date         : Sun Oct 20, 2013 10:45:15

Time Zone    : Asia/Bahrain

Locale       : en_US.UTF-8

Product Ver  : 6.1.3.3000-1

Platform Ver : 2.0.0.1-1


Uptime:

10:45:16  up 6 days, 22:41,  2 users,  load average: 0.05, 0.02, 0.00


CPU Idle:                          %  System:  00.00%    User:   00.00%

  IOWAIT:  00.00%     IRQ:  00.00%    Soft:  00.00%   Intr/sec: 107.00


Memory Total:        6154152K

        Free:        1160032K

        Used:        4994120K

      Cached:        3307852K

      Shared:              0K

     Buffers:         109412K


                        Total             Free            Used

Disk/active         20303712K        8864384K       11233056K (56%)

Disk/inactive       20303744K       19239544K          32828K (1%)

Disk/logging        70643356K       50605548K       16449292K (25%)



admin:

*********************************************************************************************


admin:show network eth0 detail

Ethernet 0

DHCP         : disabled            Status     : up

IP Address   : 10.30.35.2         IP Mask    : 255.255.255.000

Link Detected: yes                Mode       : Auto disabled, full, 100 Mbits/s

Duplicate IP : no

Queue Length : 1000               MTU        : 1500

MAC Address  : 00:0c:29:6b:f8:ec

RX stats:

  bytes   :      9299290   packets :       102331   errors :            0

  dropped :            0   overrun  :            0   mcast  :            0

TX stats:

  bytes   :     36462086   packets :       386068   errors :            0

  dropped :            0   carrier :            0   colsns :            0


DNS

Not configured.

Gateway      : 10.30.35.254 on Ethernet 0



admin:

*************************************************************************************************


admin:show hardware


HW  Platform       : VMware Virtual Machine (Unsupported Platform)

Processors        : 2

Type              : Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz

CPU Speed         : 2400

Memory            : 6144 MBytes

Object ID         :

OS Version        : UCOS 3.0.0.0-73

Serial Number     : VMware-56 4d aa 54 3b ee 93 c2-c4 91 ac eb be 6b f8 ec


RAID Version      :

Firmware version not known

BIOS Information  :

Vendor: Phoenix Technologies LTD

Version: 6.00

Release Date: 09/21/2011


RAID Details      :

RAID not  configured

admin:

***************************************************************************************************

30 Replies 30

Hi Anis,

thanks for the ratings.

Advise you to open a new thread for UCXN mentioning exact Hadware details and software version.

regds,

aman