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lkem has been detected but is disabled by the administrator

lkem has been detected but is disabled by the administrator .

 

how i can solve this issue after install the Key Expansion Module on ip phone cp-8865 

 

 

Issue.jpegissue1.jpeg

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

That seems like the audio KEM which is NOT compatible with the 8865, for the 8865 you need the video KEM.

 

https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/ip-phone-8865-key-expansion-module/datasheet-c78-739845.html

HTH

java

if this helps, please rate