Look up extension history to one specific external number

[jesse.garcia11]

Hello. I have been tasked to look up logs for a particular number dialed., We would basically like to verify that a particular extension of ours, dialed a particular number. I have tried to use the CDR but cant seem to find exactly where to search. Also just installed RTMT and am having issues connecting to a node. I would like to look up logs for a particular extension, and find a date and time when they made a call to an external 800 number. I have narrowed it down to two days so I will not be looking at all logs, just for ones between two days in July. 

Any Help is greatly appreciated on showing me how I can do that with RTMT or CDR

[Roger Kallberg]

If the information exists it would be in the CDR. The logs that you can access in RTMT would have a quite limited time span, so it’s not likely that you’d find historic information.

[Roger Kallberg · Accepted solution]

Have a look at this document for how to report on the CDR.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/12_5_1/Car/cucm_b_cdr-analysis-reporting-admin-guide-1251/cucm_b_cdr-analysis-reporting-admin-guide-1251_chapter_010.html

[jesse.garcia11]

Thank You @Roger Kallberg . Looking into this today and hopefully will find my answer in the CDR