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Beginner

Maximum Number of Calls - Different Behavior

am checking 3 different phones

7965

6945

3905 SIP

all are configured with Maximum Number of Calls = 2

am getting different behavior when holding a call and placing a new call

7965 works ok

6945 when press "start call" i get a message on LCD that have reached multiple calls (configuring Maximum Number of Calls = 3 fixes this)

3905 no choice to "start call"

what interesting is that call transfer always works (is it different then holding and starting a new call?)

why doews the 6945 need Maximum Number of Calls = 3 to do the what 7965 does with Maximum Number of Calls = 2.

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2 REPLIES 2
Hall of Fame Community Legend

Maximum Number of Calls - Different Behavior

Hi Jacob,

I'm guessing it has to do with this config/restriction that exists on the 6945 but

not on the 7965;

Outbound Call Rollover

When a single line reaches maximum calls minus one, the outgoing call automatically rolls over to the next available line.

So if the max calls = 2 then the "new call" while a call is on hold would trigger this behavior but max

calls = 3 would not.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/6921_6941_6961/8_6/english/user_guide/callfeat.html#wp1022166

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

Beginner

Maximum Number of Calls - Different Behavior

and why does the 3905 not have an option to start a new call when on hold (i use workaround press transfer and starta new call without pressing transfer again)

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