03-25-2008 06:58 AM - edited 03-15-2019 09:37 AM
Hello experts and members,
for our customer, we plan to realize a cti solution (CRM). We have 6 CCM 4.2.3 Clusters and we'll setup 12 HP DL-380 Servers. We plan to run this servers as MS Cluster(either loadbalanced or, if application isn't cluster aware, activ- passiv).
Customer has approx. 33.000 Ports (Phones).
Can someone tell me how much phones I can attach to one TSP (CTI Route Point)in this constellation? i have heard something around 2500 as a limit, but not for shure.
FYI: Customer wants 12.000 users to benefit this CTI solution.
Thanx for you reply.
Olaf
03-25-2008 09:13 AM
You need to set up multiple instances of CTI RP to over the 2500 limit. You can go above but TAC may not support it
04-02-2008 09:41 AM
Hi Olaf,
We have an off the shelf application that may provide what you are looking for. If you don't see the CRM apps you are looking for as an out-of-the-box integration, we can discuss adding others.
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