Meet-Me Conference Bridge - CCM 4.1

[birnit]

How can an administrator disconnect a caller from a bridge? Can the administrator view what phones are attached to a meet-me conference? We have a meet-me conference bridge that is stuck in the "open" position. What can be done to disconnect attendees or reset the bridge so all connected calls are disconnect.

[thisisshanky]

You can try reset the conference bridge from CM admin page and see if that helps. Or best bet is to restart IP Voice media stream service.

[birnit]

Thank you for your response. Resetting the bridge has helped but the problem seems to happen way to often. How do you restart the IP Voice Media Stream Service? I found the service page but the only options are to Update, Set to Default or Advanced. thanks again.

[m.yamaguchi]

Hi Birni,

I have almost the same issue as you have had and I would like to know the following:

Do you know how to reset a specific meet-me that are running in the system?.

i.e: we have 10 meet-me running at an specific period of the day and for any reason, we need to reset a specific one of them. How can we reset this specific meet-me without reset others?.

Thanks,

Marcelo