Solved: meetingplace end of life

a12ozbottle · ‎07-31-2017

Recently I received a courtesy notice stating that Cisco Unified MeetinPlace is end of life. In the notice it states after January 31, 2018 the product will be disconnected.To me this means, after January 18th, our WebEx to MeetingPlace integration will no longer work. Can anyone tell me if this is the case? Do We need to rush a replacement solution?

Jitender Bhandari · ‎07-31-2017

Hi

thats is not exactly true

http://www.cisco.com/c/en/us/products/collateral/conferencing/unified-meetingplace/eos-eol-notice-c51-730721.html

Cisco announces the end-of-sale and end-of-life dates for the Cisco Unified MeetingPlace - All Versions. The last day to order the affected product(s) is July 9, 2014. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Table 1. End-of-Life Milestones and Dates for the Cisco Unified MeetingPlace - All Versions

Milestone	Definition	Date
End-of-Life Announcement Date	The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.	January 8, 2014
End-of-Sale Date	The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.	July 9, 2014
Last Ship Date: App. SW	The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.	October 7, 2014
End of SW Maintenance Releases Date: App. SW	The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.	July 9, 2015
End of SW Maintenance Releases Date: App. SW	The last date that Cisco Engineering may release any final software maintenance releases or bug fixes on Meeting Place 8.6 MR1^[1], deployed in a Type II architecture^[2]. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.	July 31, 2017
End of New Service Attachment Date: App. SW	For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.	July 9, 2015
End of Service Contract Renewal Date: App. SW	The last date to extend or renew a service contract for the product.	April 4, 2017
Last Date of Support: App. SW	The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.	January 31, 2018

It means that you wont get TAC support for the product, but if you still have a valid contract with Cisco your support will continue till end of that contract. however if you start running into a scenario which is deemed as BUG no new patch \ fix will come from BU. even though the existing functionality does not get hampered by EOL

(Rate if it helps)

JB

View solution in original post

Jitender Bhandari · ‎07-31-2017

Hi

thats is not exactly true

http://www.cisco.com/c/en/us/products/collateral/conferencing/unified-meetingplace/eos-eol-notice-c51-730721.html

Cisco announces the end-of-sale and end-of-life dates for the Cisco Unified MeetingPlace - All Versions. The last day to order the affected product(s) is July 9, 2014. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Table 1. End-of-Life Milestones and Dates for the Cisco Unified MeetingPlace - All Versions

Milestone	Definition	Date
End-of-Life Announcement Date	The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.	January 8, 2014
End-of-Sale Date	The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.	July 9, 2014
Last Ship Date: App. SW	The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.	October 7, 2014
End of SW Maintenance Releases Date: App. SW	The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.	July 9, 2015
End of SW Maintenance Releases Date: App. SW	The last date that Cisco Engineering may release any final software maintenance releases or bug fixes on Meeting Place 8.6 MR1^[1], deployed in a Type II architecture^[2]. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.	July 31, 2017
End of New Service Attachment Date: App. SW	For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.	July 9, 2015
End of Service Contract Renewal Date: App. SW	The last date to extend or renew a service contract for the product.	April 4, 2017
Last Date of Support: App. SW	The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.	January 31, 2018

It means that you wont get TAC support for the product, but if you still have a valid contract with Cisco your support will continue till end of that contract. however if you start running into a scenario which is deemed as BUG no new patch \ fix will come from BU. even though the existing functionality does not get hampered by EOL

(Rate if it helps)

JB

a12ozbottle · ‎08-01-2017

Thank you for your response. I guess this was just a poor choice of wording by Cisco. Here is the original message.

Cisco WebEx: End-of-Life Courtesy Notice for Cisco Unified MeetingPlace – All Versions

Dear Valued Customer,

As Cisco announced on January 8, 2014, the end-of-life for the Cisco Unified MeetingPlace is approaching. As a courtesy to customers, since we are approximately 9 months away from the last day of support, Cisco would like to remind you of the following end-of-life milestones:

End of Software Maintenance Releases Date is July 31, 2017. This is the last day that Cisco Engineering may release any final software maintenance releases or bug fixes on Meeting Place 8.6 MR11, deployed in a Type II architecture2. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
End of Service Contract Renewal Date is April 4, 2017. This is the last date to extend or renew a service contract for the product.
Last Day of Support: Application Software is January 31, 2018. This is the last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product will be disconnected.

At this time, Cisco encourages you begin planning a move to WebEx Audio, CCA-SP or other audio solution in order to ensure that you have adequate time for a smooth transition.

Below is some helpful information, please bookmark for future reference.

End-of-Life Resources Page:

Q & A:
https://support.webex.com/LocalizedUpgrades/2017/mp_eol_remind/dir/MP_EOL_QA_D.html

If you would like to view this Customer Care Message in a different language, please select from the list below:
Chinese (Simplified)	Chinese (Traditional)	Danish	Dutch	French
German	Italian	Japanese	Korean	Portuguese
Russian	Spanish (Latin America)	Spanish (Europe)	Swedish	Turkish

Sincerely,
WebEx Customer Services
Cisco Systems, Inc.

HOW TO UNSUBSCRIBE
To remove your email address, please REPLY to this message and type "UNSUBSCRIBE" in the subject line. Please include our original message in your reply so we can more accurately process your request.

Jitender Bhandari · ‎08-01-2017

Hi,

Yes sometime the words could be misleading but it would work as i explained.

Don't forget to mark the post as answered if you don't have further questions.

JB

Brian Pagluiso · ‎01-23-2018

That is not correct, as of 1/31/18 - there is no longer a valid service contract available, that is what END OF SUPPORT means....

Jaime Valencia · ‎08-01-2017

I'd strongly suggest you get in touch with your SE to double check on that information, they do emphasize that phrase by underlining it, and then provide options to which to migrate.

HTH

java

if this helps, please rate