cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
273
Views
0
Helpful
1
Replies

Mis-dialed internal calls are redirected through voicemail to switchboard

stc-cisco
Level 1
Level 1

When someone mis-dials an

extension, the call is sent to Unity VoiceMail.  Since there is no subscriber with that number, the call is redirected to our switchboard.  Is there a way to stop this behavior?

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

You can modify the call routing rules to adjust them as needed.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate