Afternoon everyone. I have an issue that I cant seem to get. It might be an easy one. But I dont see the 'Wireless Headset Hookswitch Control' option in Call manager for my cisco 8811 phones. I know we had some on the 79xx phones we used to have.
So after doing some research I found that the option missing might be from a bug "Wireless Headset Hookswitch Control",CSCvw34713 . So in that bug, as well as other Cisco guides I have found, It says to enable it via the phone. Settings> Admin Settings > Aux Port. But I am not getting any AUX port setting on the phone as well.
I looked through all the settings and under Accessories, I found this screen.
Still no AUX port though.
Our users are using the Plantronics CS540 headset with Cisco 8811 Cisco phones.
Here is the CUCM section of the phone where the setting normally was for the 79xx phones.
CUCM 12.5.1.15900-66
