03-29-2012 12:56 PM - edited 03-16-2019 10:22 AM
We've got a user who uses Mobile Connect, he does not have a physical phone anymore and has 3 Remote Destinations setup for his Remote Profile. He wants it setup so that when a call comes in to his extension and rolls out that it rings at two of the remote destinations (mobile phone & home) and then if the line isnt answered it rolls back to his voicemail in Unity. I didnt think you could have two remote desinations ring at once.
03-29-2012 09:31 PM
Hi,
You can add up to 10 Remote number to ring
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/mobilapp.html
It says :-
a Mobile Connect user can have up to 10 remote destinations configured, so an incoming call could potentially ring as many as 10 PSTN phones as well as the user's desk phone. Once the call is answered at the desk phone or at a remote destination phone, any other call legs that have been extended to ring additional remote destinations or the desk phone (if not answered at the desk phone) will be cleared. If the incoming call is answered at the remote destination, the voice media path will be hairpinned within the enterprise PSTN gateway utilizing two gateway ports.
Regards
Ronak Patel
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04-02-2012 07:49 AM
Thanks for confirming!
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