mobile phone is off but ip phone keeps ringing

[Asim Afzal]

  hi,

When i dial any mobile phone from my ip phone .My ip phone shows keep ringing and my cell is off.

any advice on this

[Yogesh Singh]

Hello Afzal ,

Whenever you ask question here please come up with a topology

example

ip phone --sccp----ccm ( mention version )---h323/sip/mgcp --VG--E1/T1/FXO/ITSP

Are u using FXO ?

If yes this could be an FXO disconnect issue .

Regards

YS

[Asim Afzal]

HI singh

Yes its FXO lines.how i can troublshoot it.

[paolo bevilacqua]

You need to provide all the information you have been asked above.

Not only the one you think is needed.

[Asim Afzal]

hi

I am using CME 4.0

FXO lines

h.323

sccp

how can i know the disconnect frequency

[Yogesh Singh]

Try this if you are from region SA

voice class dualtone-detect-params 1
   freq-max-deviation 25
   cadence-variation 25
 
voice class custom-cptone AE-Custom
dualtone disconnect                   
  frequency 400
  cadence 375 375 375 375
 
 
voice-port 0/1/0
  supervisory disconnect dualtone mid-call
  supervisory custom-cptone AE-Custom   
  supervisory dualtone-detect-params 1
  timeouts call-disconnect 1       
  timeouts wait-release 1
  connection plar opx 501 <<<--Change it as per your config 

Shut no shut the voice port and then check .

[Asim Afzal]

I try below mention config and its not working for me and let me try your config and see

voice class dualtone-detect-params 1

freq-max-deviation 25

freq-max-power 0

freq-min-power 13

freq-power-twist 4

cadence-variation 4

!

!

voice class custom-cptone UAE-CUSTOM-ALCATEL

dualtone disconnect

  frequency 425

  cadence 375 375

!

!

voice class custom-cptone UAE-CUSTOM-FETEX

dualtone disconnect

  frequency 425

  cadence 375 375

!

!

voice class custom-cptone UAE-CUSTOM-ERICSSON

dualtone disconnect

  frequency 425

  cadence 325 325

!

!

voice class custom-cptone UAE-CUSTOM-SIEMENS

dualtone disconnect

  frequency 425

  cadence 425 325 250 500

voice class dualtone-detect-params 1

freq-max-deviation 25

freq-max-power 0

freq-min-power 13

freq-power-twist 4

cadence-variation 4

!

!

voice class custom-cptone UAE-CUSTOM-ALCATEL

dualtone disconnect

  frequency 425

  cadence 375 375

!

!

voice class custom-cptone UAE-CUSTOM-FETEX

dualtone disconnect

  frequency 425

  cadence 375 375

!

!

voice class custom-cptone UAE-CUSTOM-ERICSSON

dualtone disconnect

  frequency 425

  cadence 325 325

!

!

voice class custom-cptone UAE-CUSTOM-SIEMENS

dualtone disconnect

  frequency 425

  cadence 425 325 250 500

voice-port 0/1/0

trunk-group FXOTrunk

supervisory disconnect dualtone mid-call

supervisory custom-cptone UAE-CUSTOM-SIEMENS

supervisory dualtone-detect-params 1

  compand-type a-law

timeouts call-disconnect 1

timeouts wait-release 1

connection plar opx 390

caller-id