Where exactly can I control which MOH file does a analog phone (controlled by a gateway) receives?
The phone must have a MOH media resource available for this to work, but since analog phone do NOT have "User hold MOH Audio Source" field, how do they know if they should play audio source #1 or audio source #4?
My best guess that they default all the way to the Clusterwide Service Parameters
Is that correct?
Meaning there is not a way to change ONLY ONE analog phone's MOH
On the other hand, the only way to disable MOH is to remove the MOH media resource.
I guess I answered my question while I was writing the previous post and remembered to check the Common Device Configurations and if I'm not wrong the priority order (lowest to higher) for MOH Audio Source at least is: Service Parameters, Common Device Configuration, Device, and/or Directory Number.
I have questions from the above guides:
A company currently has two different UC environments. One in the US and one in the UK. The US UC environment has (3) CUCM servers (Publisher and 2 subscribers), (2) IMP servers (P...
IP telephony (Internet Protocol telephony) is a term used to describe technologies that use a variety of protocols to exchange voice, fax, and other forms of information, traditionally carried over the Public Switched Telephone Netwo...
SymptomsCUCM Cluster with either:Dedicated TFTP nodes (TFTP1 & TFTP2, Primary & Secondary)Only certain nodes within cluster running TFTP services.Requirements to upgrade specific device phone models with new firmware load version.DiagnosisLimit lo...
We now seem to be having incoming calls issues as I have mentioned to you last week. It seems that CM appears to be answering with 404 Not found from 10.0.4.126 and then CUBE tries again towards 10.0.11.11 which is rejected also with a 404 Not found messa...
We are using a CUBE/CUCM setup with one SIP trunk with a limit of 20 call paths. I have a question on how many call paths are used when an inbound call to our CUCM is forwarded out to the PSTN. I was under the assumption that in this scenario ...