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MSC 7825-I4 CUCM 7.1 Hardware-check results: NOT SUPPORTED WTF?

Ivan Sokolov
Level 1
Level 1

‎03-03-2017 11:56 AM - edited ‎03-17-2019 09:42 AM

We have several MSC 7825-I4, with UNRST_7.1.5.33900-10 on board.

We needed to reinstall exact version UNRST_7.1.5.33900-10.

After stat installation we had Hardware-check results: NOT SUPPORTED.

We tried upgrade firmware of 7825-I4 to latest - result did not change.

how to solve the problem?

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4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

‎03-03-2017 11:54 PM

What is the exact HW model of the MCS??

HTH

java

if this helps, please rate
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Ivan Sokolov
Level 1
Level 1
In response to Jaime Valencia

‎03-04-2017 11:42 PM

http://www.cisco.com/c/en/us/products/collateral/unified-communications/7800-series-media-convergence-servers/data_sheet_c78-478937.html

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Jaime Valencia
Cisco Employee
Cisco Employee
In response to Ivan Sokolov

‎03-05-2017 09:38 AM

I mean the whole model, as it shows on table 1.

HTH

java

if this helps, please rate
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Ivan Sokolov
Level 1
Level 1
In response to Jaime Valencia

‎03-05-2017 11:27 AM

MCS-7825-I4-IPC1

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