Hi everyone,
I am working on a voip class project. I configure the Music on Hold for branch and HQ phones.
When I call from " A" HQ phone to "B" HQ phone and put the call on hold, "B" can hear the music.
When I call from branch phone to HQ phone and put the call on hold, HQ phone can hear the music.
But When I call from "A"branch phone to "B" phone and put the call on hold, the "B" branch phone cannot hear the music. It just goes to silent.
Also when i call from "A" HQ phone to "B" branch phone and put the call on hold, the "B" branch phone cannot hear the music.
I dont know why Branch office phones cannot hear Music. It only seems to be working in HQ phones.
Any help is greatly appreciated!