Need help for configuring Direct dial

[roopesh.n]

Hi All,

In my office i need to configure a direct dial fecilty to one of our extesion in side office. We are using CCM 4.0 .And mgcp gateway

Eg; Our extension is 222 so peaple who are calling from out side they shuld be able to conect to to our extension directly with out any transfer of calls.

Please help me to find a solution

[acampbell]

Roopesh,

Which port is the PSTN coonecting to on your router.

Is is connecting on the old or new router

The new router seems to be mixed MGCP and H323

Can you please supply the info

Regards

Alex

[roopesh.n]

Hi Alex,

We are not using the old router.That we already removed from the network.

PSTN coonecting to on your new router.port voice-port 3/0.

Thanks

Roopesh

[acampbell]

Roopesh,

Voive port 3/0:15

This is an ISDN PRI E1 , this is NOT MGCP controlled.

The elements of config which affect this port are :-

!

controller E1 3/0

framing NO-CRC4

clock source internal

pri-group timeslots 1-31

description For Incoming

!

!

!

interface Serial3/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

no cdp enable

!

!

voice-port 3/0:15

connection plar 500

!

!

num-exp 8025053... ...

The line I have highlighted in bold is forcing all incomming calls to be sent to Extn DN 500

Please try adding the follwing lines to your config:-

voice-port 3/0:15

no connection plar 500

!

Also check the "INCOMING CALLS " section of your CCM Gateway page for this H323 Gateway and ensure that the CSS contains the partitions that your phones exist on.

Let me know if this helped

Regards

Alex

[roopesh.n]

Hi Alex,

The PRI line is conected to controller E1 3/0 in our new router.

And  if diled 25053500 it will go to our office reception  phone .

Same like we need to be able to call 25053222 our extension Iam looking for this only .I thing we are getting closer to our aim.

Thankas

Roopesh

[acampbell]

Roopesh,

Can you run

debug isdn q931

Make a call and post the output to the blog

Regards

Alex

[roopesh.n]

Hi Alex

Please find the log

oh-rt2#debug isdn q931

debug isdn q931 isON.

oh-rt2#sh dubugging

The following ISDN debugs are enabled on all DSLs:

debug isdn error isON.

debug isdn q931 isON.

Thanks

Roopesh

[acampbell]

Hi Roopesh,

If you are access the router via telnet you need to also run the

"term mon" command

Make the calll inbound and copy and paste the debug output to this blog.

Once you obtain the debug

run these 2 command

undebug all

term no mon

regards

Alex

[roopesh.n]

Hi Alex,

Please find the logs

oh-rt2#en  term mon

oh-rt2#debug isdn q931

debug isdn q931 isON.

*Mar  7 22:04:13: %PS-3-MULTFAIL: There is more than one failure with the  Power System 1; please resolve problems immediately

*Mar  7 22:04:17: ISDN Se4/0:15 Q931: TX -> SETUP pd = 8  callref = 0x0728

Bearer Capability i = 0x8090A3

Standard = CCITT

Transfer Capability = Speech 

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA9839F

Exclusive, Channel 31

Progress Ind i = 0x8183 - Origination address is non-ISDN 

Calling Party Number i = 0x0181, '125'

Plan:ISDN, Type:Unknown

Called Party Number i = 0x80, '8970325670'

Plan:Unknown, Type:Unknown

*Mar  7 22:04:17: ISDN Se4/0:15 Q931: RX <- SETUP_ACK pd = 8  callref = 0x8728

Channel ID i = 0xA9839F

Exclusive, Channel 31

*Mar  7 22:04:18: ISDN Se4/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8728

*Mar  7 22:04:24: ISDN Se4/0:15 Q931: RX <- ALERTING pd = 8  callref = 0x8728

Progress Ind i = 0x8488 - In-band info or appropriate now available

*Mar  7 22:04:35: ISDN Se4/0:15 Q931: RX <- CONNECT pd = 8  callref = 0x8728

Date/Time i = 0x0B0A0C1419

*Mar  7 22:04:35: %ISDN-6-CONNECT: Interface Serial4/0:30 is now connected to 8970325670 N/A

*Mar  7 22:04:35: ISDN Se4/0:15 Q931: TX -> CONNECT_ACK pd = 8  callref = 0x0728

*Mar  7 22:04:43: %PS-3-MULTFAIL: There is more than one failure with the  Power System 1; please resolve problems immediately

*Mar  7 22:05:13: %PS-3-MULTFAIL: There is more than one failure with the  Power System 1; please resolve problems immediately

*Mar  7 22:05:33: %ISDN-6-DISCONNECT: Interface Serial4/0:30  disconnected from 8970325670 , call lasted 57 seconds

*Mar  7 22:05:33: ISDN Se4/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0x0728

Cause i = 0x8090 - Normal call clearing

*Mar  7 22:05:33: ISDN Se4/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x8728

*Mar  7 22:05:33: ISDN Se4/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x0728

*Mar  7 22:05:43: %PS-3-MULTFAIL: There is more than one failure with the  Power System 1; please resolve problems immediately

% Type "show ?" for a list of subcommands

oh-rt2#sh debug isdn q931

*Mar  7 22:06:13: %PS-3-MULTFAIL: There is more than one failure with the  Power System 1; please resolve problems immediatelyterm mon       en     

oh-rt2#ensh debug isdn q931term mon       en      term mondebug isdn q931sh             en   ensh debugging

The following ISDN debugs are enabled on all DSLs:

debug isdn error isON.

debug isdn q931 isON.

oh-rt2#

Thanks

Roopesh

[acampbell]

Roopesh,

From this trace

You are receiving a SETUP for channel 31

You are not receiving any called or calling number information from the service provider.

That explains why you had a PLAR 500 set on the voice port.

You need to ask the service provider to send you the dialling info.

HTH

Alex

[roopesh.n]

Hi Alex,

But if we diled 25053500 we are able to conect to Reception.

As like this if i add  "Connection PLAR 222"  on the voice port. it wiil work or  not

Thanks

Roopesh

[acampbell]

Roopesh

Yes it should work

But all incoming calls on this PRI are then going to call 222

HTH

Alex

[roopesh.n]

HI Alex ,

Thanks very much for the help,

I will check with Service provider fro this

Can i have your Number Alex .

Thanks

Roopesh

[roopesh.n]

Hi Alex,

I have checked with our Service provider .And i haven't got a clear answer.

But if we diled 25053500 or 25053600 or 25053700 all these number are going to Reception(extension 100) , May i know how it hapening if we dont have that fecility from our service provider

Thanks

Roopesh