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Need to upgrade CCM system! Help!

fillytown
Level 1
Level 1

My company is looking to upgrade our CCM system infrastructure.

 

Our setup:

We have several sites at different locations which have high-speed VPN links to each other.

Currently, our CCM system is hosted at the main HQ location.  

 

Our Problem:

If the VPN link drops/dies, our phone system is unavailable.

 

Is there a way we can add infrastructure/software so that we can use a server on-site as a primary and the server at the HQ as a secondary?

We can't risk any more dropped calls since our VPN link goes into maintenance quite often.

 

Any advice would be greatly appreciated.

 

Filip Korngut

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

Assuming you meet the requirements for clustering over WAN, install a SUB at that location.

HTH

java

if this helps, please rate

Do you mean sub-interface? 

How do you suggest it is done?

If not sub-interface, can you provide a link to what a SUB is?

Thank you.

If you're an end user, get in touch with your support team for this, or reach a Cisco partner for assistance

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab10/collab10/models.html

HTH

java

if this helps, please rate