02-19-2016 10:40 AM - edited 03-17-2019 05:57 AM
Hello,
I am setting up a new VoIP site, site has a 2911 onsite with 4 pots connected to fxo ports. We have the system back ended at corp, the CUCM config looks good and using DNA for testing shows calls hitting the proper RL for the site but we are unable to dial in or out. I am using IP Comm to test.
Dialing into the lines it will ring once, connect then silence
Dialing out produces a fast busy
I could use a little guidance troubleshooting the issue.
Pub 10.159.1.51
Sub 10.159.1.53
Sub 10.80.200.53
DN – 79910 = AA / Reception
----------------------------------------------------------
trunk group FXO
!
voice-card 0
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g729r8
!
voice class codec 2
codec preference 1 g729r8
codec preference 2 g711ulaw
!
voice class h323 1
h225 timeout tcp establish 2
voice-port 0/0/0
trunk-group FXO
timing hookflash-out 50
description XXX-XXX-8103
!
voice-port 0/0/1
trunk-group FXO
timing hookflash-out 50
description XXX-XXX-8184
!
voice-port 0/0/2
trunk-group FXO
timing hookflash-out 50
description XXX-XXX-8152
!
voice-port 0/0/3
trunk-group FXO
timing hookflash-out 50
description XXX-XXX-8146
mgcp
mgcp call-agent 10.159.1.53 2427 service-type mgcp version 0.1
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
mgcp profile default
ccm-manager music-on-hold!
ccm-manager redundant-host 10.159.1.51
ccm-manager mgcp
ccm-manager config server 10.159.1.53
ccm-manager config
dial-peer voice 30 pots
trunkgroup FXO
description *** 7 Digit LOCAL Dialing ***
destination-pattern 9[2-9]......
forward-digits 7
!
dial-peer voice 60 pots
trunkgroup FXO
description *** 10 Digit LOCAL Dialing ***
destination-pattern 9[2-9].........
forward-digits 10
!
dial-peer voice 70 pots
trunkgroup FXO
description *** Long Distance Dialing ***
destination-pattern 91..........
forward-digits 11
!
dial-peer voice 80 pots
trunkgroup FXO
description *** International Direct Dialing ***
destination-pattern 9011T
prefix 011
!
dial-peer voice 90 pots
trunkgroup FXO
description *** 911 Dialing ***
destination-pattern 9911
forward-digits 3
!
dial-peer voice 1000 voip
preference 1
destination-pattern 79910
session target ipv4:10.159.1.51
dtmf-relay h245-alphanumeric
codec g711ulaw
!
dial-peer voice 1001 voip
preference 2
destination-pattern 79910
session target ipv4:10.159.1.53
dtmf-relay h245-alphanumeric
codec g711ulaw
!
dial-peer voice 1002 voip
preference 3
destination-pattern 79910
session target ipv4:10.80.200.53
dtmf-relay h245-alphanumeric
codec g711ulaw
dial-peer voice 999010 pots
service mgcpapp
port 0/0/0
!
dial-peer voice 999011 pots
service mgcpapp
port 0/0/1
!
dial-peer voice 999012 pots
service mgcpapp
port 0/0/2
!
dial-peer voice 999013 pots
service mgcpapp
port 0/0/3
!
dial-peer voice 99998 voip
description ***5DigitInternal
preference 2
destination-pattern 7....
progress_ind setup enable 3
session target ipv4:10.159.1.53
voice-class h323 1
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
dial-peer voice 99999 voip
description ***5DigitInternal
preference 1
destination-pattern 7....
progress_ind setup enable 3
session target ipv4:10.159.1.51
voice-class h323 1
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
dial-peer voice 99997 voip
description ***5DigitInternal
preference 3
destination-pattern 7....
progress_ind setup enable 3
session target ipv4:10.80.200.53
voice-class h323 1
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
dial-peer voice 10 voip
incoming called-number 79910
voice-class codec 1
voice-class h323 1
dtmf-relay h245-alphanumeric
no vad
!
gatekeeper
shutdown
!
telephony-service
max-conferences 4 gain 0
transfer-system full-consult
Any / All help is greatly appreciated.
-Dennis
02-19-2016 11:09 AM
Start by choosing a protocol...
You want a DP review of MGCP ports???
dial-peer voice 999011 pots
service mgcpapp
port 0/0/1
You're mixing MGCP and H.323 in there at the same time, which one do you want to use???
And with that, I have no idea what you have in CUCM, but you might also need to review what you have configured on that side as well
02-19-2016 12:46 PM
Thanks you Jamie.
We wanted MCGP, and you are right I needed to reconfigure the gateway in CUCM. I made the mistake of blindly following another sites config, I have since remvoed all DPs and building them up slower this time.
In CUCM I now have the FXO ports registered and I am able to receive calls on all 4 lines as expected.
I still have an an issue dialing out: I get "sorry call can't be completed as dialed"
Current configuration : 4464 bytes
!
! Last configuration change at 20:34:25 UTC Fri Feb 19 2016 by
!
version 15.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname xxx-xxx-2911
!
boot-start-marker
boot-end-marker
!
!
enable password xxxx
!
aaa new-model
!
aaa session-id common
!
!
no ip domain lookup
ip domain name xxxx.com
ip cef
no ipv6 cef
multilink bundle-name authenticated
!
!
!
!
trunk group FXO
!
cts logging verbose
!
!
voice-card 0
!
!
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g729r8
!
voice class codec 2
codec preference 1 g729r8
codec preference 2 g711ulaw
!
voice class h323 1
h225 timeout tcp establish 2
!
!
!
!
!
!
license udi pid CISCO2911/K9 sn FJC1950A0D4
hw-module pvdm 0/0
!
!
!
username admin privilege 15 secret
!
redundancy
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
ip address 10.18.224.2 255.255.224.0
duplex auto
speed auto
!
interface GigabitEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
interface GigabitEthernet0/2
no ip address
shutdown
duplex auto
speed auto
!
ip forward-protocol nd
!
no ip http server
no ip http secure-server
!
ip route 0.0.0.0 0.0.0.0 10.18.224.1
!
!
!
!
!
!
control-plane
!
!
voice-port 0/0/0
trunk-group FXO
echo-cancel coverage 64
timing hookflash-out 50
timing guard-out 1000
description xxxx-xxxx-8103
!
voice-port 0/0/1
trunk-group FXO
echo-cancel coverage 64
timing hookflash-out 50
timing guard-out 1000
description xxx-xxx-8184
!
voice-port 0/0/2
trunk-group FXO
echo-cancel coverage 64
timing hookflash-out 50
timing guard-out 1000
description xxx-xxx-8152
!
voice-port 0/0/3
trunk-group FXO
timing hookflash-out 50
timing guard-out 1000
description xxx-xxx-8146
!
!
!
!
!
mgcp
mgcp call-agent 10.159.1.53 2427 service-type mgcp version 0.1
mgcp rtp unreachable timeout 1000 action notify
mgcp modem passthrough voip mode nse
mgcp package-capability rtp-package
mgcp package-capability sst-package
mgcp package-capability pre-package
no mgcp package-capability res-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp fax t38 inhibit
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default
!
!
ccm-manager music-on-hold
!
ccm-manager redundant-host 10.159.1.51
ccm-manager mgcp
no ccm-manager fax protocol cisco
ccm-manager config server 10.159.1.53
ccm-manager config
!
dial-peer voice 99900099 pots
service mgcpapp
port 0/0/0
!
dial-peer voice 99900199 pots
service mgcpapp
port 0/0/1
!
dial-peer voice 99900299 pots
service mgcpapp
port 0/0/2
!
dial-peer voice 99900399 pots
service mgcpapp
port 0/0/3
!
dial-peer voice 70 pots
trunkgroup FXO
description *** Long Distance Dialing ***
destination-pattern 91..........
forward-digits 11
!
dial-peer voice 60 pots
trunkgroup FXO
description *** 10 Digit LOCAL Dialing ***
destination-pattern 9[2-9].........
forward-digits 10
!
dial-peer voice 30 pots
trunkgroup FXO
description *** 7 Digit LOCAL Dialing ***
destination-pattern 9[2-9]......
forward-digits 7
!
!
!
!
gatekeeper
shutdown
!
!
telephony-service
max-conferences 4 gain 0
transfer-system full-consult
!
line con 0
exec-timeout 30 0
password xxxx
line aux 0
line 2
no activation-character
no exec
transport preferred none
line vty 0 4
exec-timeout 30 0
transport input telnet ssh
!
scheduler allocate 20000 1000
!
end
02-19-2016 12:53 PM
You still have both protocols there, still mixing MGCP and H.323...
Best I can tell you, run a ccapi inout debug to check if it the call is making it to the GW, if not, the issue is your config in CUCM, CSS and partitions.
I would suggest you to hire a partner or a consultant for this task.
02-19-2016 07:59 PM
Debug shows calls hitting GW, both in and outbound..
Inbound is successful, out bound was not successful.
I did not set the discard digits instruction to PreDot on the RP. Once that change was made calls connected inbound and outbound.
However, just noticed that local calls only are not making it out.. I will review the debugs to see why.
Thank you for you assistance.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide