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Newly member and new project for Cisco ip hone

Agustin YMM
Level 1
Level 1

Hi Support,

   my name is Teng from YMM a newly member of cisco community, I would like to ask some question regarding on my ongoing project using cisco IP hone, we have a devices Cisco router 2811 and Cisco 7960g series, we follow the instructions from packet tracer on how to configure these 2 IP hones however, the actual phone not getting dial tone and the extension number also shown.

I have some details for Ephone configuration

Actual router 2811

ephone-1 Mac:001A.A1C6.CBD8 TCP socket:[1] activeLine:0 REGISTERED in SCCP ver 1 1
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0
IP:192.168.1.4 52704 Telecaster 7960 keepalive 3251 max_line 6

The Output : no dial tone and no extension number

Packet tracer cisco router 2811

phone-1 Mac:00E0.F972.4D85 TCP socket:[1] activeLine:0 REGISTERED in SCCP ver 12 and Server in ver 8
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:8
IP:192.168.1.2 1025 7960 keepalive 43 max_line 2
button 1: dn 1 number 101 CH1 IDLE

the Output: working properly able to call and shown the extension number of the phone

Please see attached of the phone.

Please advise.

Thanks,

 

 

 

 

 

 

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