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No caller ring tone after voice translation rule change

CaNNoN_1981
Level 1
Level 1

Hi,

 

I've recently changed one of our external numbers to point to a different internal ext number.

 

voice translation-rule 1
rule 1 /484270/ /2510/
rule 2 /484274/ /2110/
rule 3 /484278/ /2504/
rule 4 /484276/ /2604/
rule 5 /484272/ /2480/
rule 6 /484277/ /2611/
rule 7 /484275/ /2239/
rule 8 /486133/ /2510/
rule 9 /484271/ /2610/
rule 10 /.*\(..\)/ /20\1/

 

Rule 6 used to point towards a different number but I changed it to ext:2611

 

When rang the phone on the desk rings fine however when making the call to the external number the caller hears no dialing tone so the line sounds dead to the caller, can anyone point me in the right direction, apologies for my simplistic explanation, this is a phone system I have inherited.

 

Regards

 

Russ

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