01-03-2008 01:13 AM - edited 03-15-2019 08:01 AM
Sometimes a phone doesnot work no dial tone and you cannot call. when I look show voice call summary
it says
50/0/27 .1 - - - EFXS_W_SETUP_ACK_ONHOOK
I can solve that issue after restarting the call manager express... why is that happening ?
01-03-2008 03:57 AM
Which exact IOS version are you using ?
08-29-2008 10:42 AM
Was there a fix to this? I have seen this on 12.4(9)T1 and a reboot of the router was the only fix.
This is what we saw:
PORT CODEC VAD VTSP STATE VPM STATE
============== ========= === ==================== ======================
0/0/0 - - - FXOLS_ONHOOK
0/0/1 - - - FXOLS_ONHOOK
0/0/2 - - - FXOLS_ONHOOK
0/0/3 - - - FXOLS_ONHOOK
0/1/0 - - - FXOLS_ONHOOK
0/1/1 - - - FXOLS_ONHOOK
0/1/2 - - - FXOLS_ONHOOK
0/1/3 - - - FXOLS_ONHOOK
50/0/1 .1 - - - EFXS_ONHOOK
50/0/2 .1 - - - EFXS_ONHOOK
50/0/3 .1 - - - EFXS_ONHOOK
50/0/4 .1 - - - EFXS_ONHOOK
50/0/5 .1 None - S_WAIT_RELEASE_RESP EFXS_W_SETUP_ACK_ONHOOK
50/0/5 .2 - - - EFXS_ONHOOK
50/0/6 .1 - - - EFXS_INIT
50/0/6 .2 - - - EFXS_INIT
50/0/7 .1 - - - EFXS_ONHOOK
50/0/7 .2 - - - EFXS_ONHOOK
50/0/8 .1 None - S_WAIT_RELEASE_RESP EFXS_W_SETUP_ACK_ONHOOK
50/0/8 .2 - - - EFXS_ONHOOK
50/0/9 .1 - - - EFXS_INIT
50/0/9 .2 - - - EFXS_INIT
50/0/10 .1 None - S_WAIT_RELEASE_RESP EFXS_W_SETUP_ACK_ONHOOK
50/0/10 .2 - - - EFXS_ONHOOK
50/0/11 .1 - - - EFXS_ONHOOK
50/0/12 .1 - - - EFXS_ONHOOK
50/0/13 .1 - - - EFXS_INIT
50/0/14 .1 - - - EFXS_INIT
50/0/15 .1 - - - EFXS_INIT
50/0/16 .1 - - - EFXS_ONHOOK
50/0/16 .2 - - - EFXS_ONHOOK
50/0/17 .1 - - - EFXS_ONHOOK
50/0/17 .2 - - - EFXS_ONHOOK
50/0/18 .1 - - - EFXS_ONHOOK
50/0/18 .2 - - - EFXS_ONHOOK
50/0/19 .1 - - - EFXS_INIT
50/0/20 .1 - - - EFXS_ONHOOK
50/0/20 .2 - - - EFXS_ONHOOK
50/0/21 .1 - - - EFXS_INIT
50/0/21 .2 - - - EFXS_INIT
50/0/23 .1 - - - EFXS_ONHOOK
50/0/24 .1 - - - EFXS_ONHOOK
50/0/25 .1 None - S_WAIT_RELEASE_RESP EFXS_W_SETUP_ACK_ONHOOK
50/0/25 .2 - - - EFXS_ONHOOK
50/0/26 .1 None - S_WAIT_RELEASE_RESP EFXS_W_SETUP_ACK_ONHOOK
50/0/26 .2 - - - EFXS_ONHOOK
50/0/27 .1 - - - EFXS_ONHOOK
50/0/27 .2 - - - EFXS_ONHOOK
50/0/30 .1 - - - EFXS_INIT
08-31-2008 12:20 PM
yep reboot is the only way I could find.
05-04-2010 01:09 AM
Problem Description
-------------------------------
Some ephone-dn is stuck in on hook
Example:
=======
show ephone-dn summary
Port Ch DN STATE VTSP STATE VPM STATE
50/0/10 1 DOWN S_WAIT_RELEASE_RESP EFXS_W_SETUP_ACK_ONHOOK
show call active voice brief
shows the call as active but tx0/0 rx0/0 and there’s no actual call.
Inbound call get busy tone since the line is stucked, outbound call also not get through since it’s a single line.
Bug and workaround
------------------------------
The bug id is CSCsg74357
And right now the corrent version is 12.4.11XJ which is being affected, so we need to do the upgrade to provent it happen again.
While according to the bug, the temperate workaround is to reload router.
May need upgrade ios to 12.4(11)T2 or 12.4.22 and 12.4.24 main line.
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