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Not getting Fax tone

live_dev1
Level 1
Level 1

Hi All,

When I am dialing fax number, it is ringing but after 3 rings I get fast busy signal instead of fax tone.

Please help to sortout this.

Thanks

3 Replies 3

Marwan ALshawi
VIP Alumni
VIP Alumni

Check why the receiving device nit answering the call !!

Sent from Cisco Technical Support iPhone App

Thanks for the reply. The thing is that call is connecting, it rings but after 3 rings I get fast busy signal but there should be fax tone after 3 rings. Can you tell me the symptom .......

Thanks

troullier00
Level 1
Level 1

Are you having this issue dialing put from your device or dialing in to your device? Also what type of analog card are you using and in what router.

Can you call the fax number with a regular phone and get fax tone or is it just when calling from your fax?

Sent from Cisco Technical Support iPhone App