Not hearing full voice mail greeting when transferring call

[jawill47ec]

Is it possible to delay the playback of a given voicemail box when transfering a caller into a voicemail box?

Using Call Manager version 7.1.5.31900-3 and Unity Connection version 7.1.5ES18.31900-18.

This is from user feedback when performing a blind transfer to any voicemail box.

[Jaime Valencia · Accepted solution]

Delay After Answer ____ Milliseconds

Enter the wait time, in milliseconds, after a call is connected to  Cisco Unity Connection and before Connection plays a greeting. Default setting: 0 milliseconds.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/gui_reference/guide/7xcucgrg120.html

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[jawill47ec]

Java,

Thanks for the post.  Just tested a few numbers (in milliseconds) with this option and seems to do the trick.  I will pass additional testing to the end users work with them for the best number for our port groups.  I appreciate the info and the quick response.

thanks,

james