Our company used to sell AT&T small business phone systems. The system we sold AT&T has since stopped supporting and selling the system. The system was IP based, we preferred to use PSTNs over SIPs We already have Cisco firewall and router experience, although we've not kept up with our training program.
So, this is where I don't know where to even start.
- We need training on router and firewall, to get caught up.
- We need training on phone products, and what is needed for hardware, licensing, and configuration. Does Cisco offer CBT, if so how do we get our people started?
- We need to set up a lab for training and demos, what equipment, licensing, etc. do we need?
Any and all suggestions will be very appreciated.