I have had a growing number within the last few days of phones with this issue. This is happening in multiple locations and I'm unsure if I'm having mass simultaneous hardware failures or something else is happening.
What is happening is after a user dials a number on the phone, once the call is connected, the phone no longer accepts any input. This is resulting in people being unable to joining conference calls that require pin's and entering password for voicemails.
I haven't sent out new phones in case this is some odd software issue that others have come across.
Hello, We have been facing issues with backup of drfcomponent.XML & Processnode.XML files to our backup servers during scheduled Backup in our CUCM 11.0 servers.We have been using Titan FTP server for Backup. I see error on backup statusERRO...
To participate in this event, please use the button to ask your questions
At the beginning of 2020, no one would have imagined the changes in work and learning habits that we would face in the foll...
We have a manager that's left and we want to let callers know to call the new manager at a different number, but we don't want the caller to be able to leave a message. Can a voicemail box be setup to work this way?If so, how? Thanks Kelvin
Hi We have CM 11.5 and jabber 12.6 some of our users are receiving incorrect user name or password login, we can confirm the credentials are correct, not all of them are facing the issue some of the users are able to login while others get the ...