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Odd ring behavior when calling in to a Line Group CUCM 10.5

S1N1STAR
Level 1
Level 1

Hello all, I just had a user call in an issue where an outside line to their group will ring once then pause 15-20 seconds before continuing to ring.  This is causing people to hang up as they think the call dropped.  I am far from a CUCM expert having inherited the role but was unable to find anything obvious to my inexperienced eye.  Essentially I went for the axe and deleted everything I could find in relation to the number then created a new Line Group, Hunt List and Hunt Pilot for this group (just four extensions) and yet the issue persists.  Any suggestions?

2 Replies 2

This behaviour is observed for just the Hunt group or for all external calls ? 



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Just this hunt group and the only thing (that I can find) the external number points to is the hunt pilot.  As mentioned I deleted/removed everything I could find related to the number and created a new line group, hunt list and hunt pilot.  The behavior still persists.