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On H323 GW, calls get dropped when transferred

kylebrogers
Level 4
Level 4

I have a client with an H323 gateway.  They recently began having some issue with audio and unchecking "Media Termination Point Required" in CUCM on the gateway's page fixed that issue.  BUT, after that they were no longer able to successfully transfer calls.  All external calls for the site go in/out a set of POTS lines on an FXO card, so all calls are between an FXO port and a local phone.  When someone calls in, the port PLARs it to the front desk extension.  Once the receptionist determines who they need to speak with, she hits the transfer button and the user is successfully placed on hold.  Once she's dialed the extension to which she is transferring the call and hits TRANSFER again, the call is disconnected.  I think something is missing from the gateway config, but I'm not sure what.  Below is a sanitized copy of the gatway config.  The CUCM is 6.x.

version 12.4

service timestamps debug datetime msec localtime show-timezone service timestamps log datetime msec localtime show-timezone service password-encryption no service dhcp !

hostname OSU-UML-Edmond-2811

!

boot-start-marker

boot system flash:c2800nm-adventerprisek9-mz.124-24.T4.bin

boot-end-marker

!

logging message-counter syslog

logging buffered 3000000

no logging monitor

no aaa new-model

!

dot11 syslog

ip source-route

!

!

ip cef

!

!

no ip domain lookup

no ipv6 cef

!

multilink bundle-name authenticated

!

!

!

!

!

!

voice call send-alert

voice rtp send-recv

!

voice service voip

allow-connections h323 to h323

fax protocol cisco

h323

  no h225 timeout keepalive

!

!

!

voice class codec 99

codec preference 1 g711ulaw

codec preference 2 g729r8

!

!

!

!

voice class h323 98

  h225 timeout tcp establish 3

!

!

!

!

!

!

!

!

!

!

!

!

voice-card 0

!

!

application

global

  service alternate default

!

!

!        

!

!

!

!

archive

log config

  hidekeys

!

!

!

!

!

!

class-map match-any signal

match access-group 102

match ip dscp af31

match ip precedence 3

match  dscp cs3

class-map match-any voice

match access-group 101

match ip rtp 16384 16383

match ip dscp ef

match ip precedence 5

!

!

policy-map voice

class voice

    priority 8000

  set dscp ef

class signal

  set dscp cs3

    bandwidth 80

class class-default

    fair-queue

     random-detect dscp-based

!

!

!

!

!

interface FastEthernet0/0

description TO LAN

ip address 172.16.90.254 255.255.255.0

duplex full

speed 100

h323-gateway voip bind srcaddr 172.16.90.254  service-policy output voice !

interface FastEthernet0/1

no ip address

shutdown

duplex auto

speed auto

!

ip forward-protocol nd

ip route 0.0.0.0 0.0.0.0 172.16.90.1

ip http server

ip http access-class 23

ip http authentication local

ip http secure-server

ip http timeout-policy idle 60 life 86400 requests 10000 !

!

!

access-list 101 permit udp host 10.10.0.10 any range 16384 32767

access-list 101 permit udp host 10.10.0.10 range 16384 32767 any

access-list 102 permit udp host 10.10.0.10 any eq 1719

access-list 102 permit udp host 10.10.0.10 eq 1719 any

access-list 102 permit udp host 10.10.0.10 any eq 1718

access-list 102 permit udp host 10.10.0.10 eq 1718 any

access-list 102 permit tcp host 10.10.0.10 eq 1720 any

access-list 102 permit tcp host 10.10.0.10 any eq 1720

access-list 102 permit tcp host 10.10.0.10 any range 2000 2002

access-list 102 permit tcp host 10.10.0.10 range 2000 2002 any

access-list 102 permit tcp host 10.10.0.10 any range 11000 11999

access-list 102 permit tcp host 10.10.0.10 range 11000 11999 any

access-list 102 permit tcp host 10.10.0.10 eq 2428 any

access-list 102 permit tcp host 10.10.0.10 any eq 2428

access-list 102 permit udp host 10.10.0.10 eq 2427 any !

!

!

!

!

!

control-plane

!

!

!

voice-port 0/0/0

echo-cancel coverage 64

timing hookflash-out 50

connection plar 7000

!

voice-port 0/0/1

echo-cancel coverage 64

timing hookflash-out 50

connection plar 7000

!

voice-port 0/0/2

!

voice-port 0/0/3

!

no ccm-manager fax protocol cisco

!        

no mgcp package-capability fxr-package

no mgcp timer receive-rtcp

!

!

!

dial-peer voice 2 pots

incoming called-number .

port 0/0/1

!

dial-peer voice 20 pots

destination-pattern 9T

port 0/0/0

!

dial-peer voice 21 pots

destination-pattern 9T

port 0/0/1

!

dial-peer voice 91 pots

destination-pattern 911

no digit-strip

port 0/0/0

!

dial-peer voice 92 pots

destination-pattern 911

no digit-strip

port 0/0/1

!

dial-peer voice 911 pots

destination-pattern 9911

port 0/0/0

prefix 911

!

dial-peer voice 921 pots

destination-pattern 9911

port 0/0/1

prefix 911

!

dial-peer voice 1 pots

incoming called-number .

port 0/0/0

!

dial-peer voice 5 pots

destination-pattern 94766815

port 0/0/0

forward-digits 7

!

dial-peer voice 1000 voip

destination-pattern [12345678]...

voice-class codec 99

voice-class h323 98

session target ipv4:10.10.0.11

incoming called-number .

no vad

!

dial-peer voice 1001 voip

destination-pattern [12345678]...

voice-class codec 99

voice-class h323 98

session target ipv4:10.10.0.10

incoming called-number .

no vad

!

dial-peer voice 3 pots

destination-pattern 9[2-9]......

port 0/0/0

forward-digits 7

!

!

!

!

call-manager-fallback

max-conferences 4 gain -6

transfer-system full-consult

ip source-address 192.168.90.254 port 2000  max-ephones 24  max-dn 100  application default !

!

line con 0

exec-timeout 30 0

login local

line aux 0

line vty 0 4

exec-timeout 30 0

privilege level 15

login local

transport input telnet ssh

line vty 5 15

exec-timeout 30 0

privilege level 15

login local

transport input telnet ssh

!

scheduler allocate 20000 1000

end

1 Reply 1

ADAM CRISP
Level 4
Level 4

Hello,

Under voice service voip, I think you may like to try adding

supplementary-service h450.12

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmetrans.html#wpxref44614

Adam