About kylebrogers

kylebrogers · 05-30-2024

Setup -Unity Connection 12.5SU8Telco Connection - MGCP-controlled PRI (AT&T IP Flex, so PRI handoff to us, but SIP on the other side of AT&T's router)SCCP CUCM/CUC integration Some callers are cut off exactly 20 seconds into leaving a voicemail.No is...

kylebrogers · 05-03-2024

2-server cluster of CUC 12.5. Single Inbox and Missed Call Notifications were working correctly when SIB was tied to an on-prem Exchange server.Once the customer moved from Exchange to O365, SIB kept working correctly but Missed Call Notifications ce...

kylebrogers · 04-18-2024

This is a 2-server cluster of CUCM 12.5It is a small deployment of around 100 phones that don't handle a large volume of calls.I'm pulling logs for the CallManager service.Typically I would expect to be able to go back at least weeks but I can't pull...

kylebrogers · 04-01-2024

The customer is using CUC 12.5.1.13900-35I need to figure out which trace/log to use to see specific details about a given message. Specifically a lot that shows that a caller started leaving a message at X time and that the message stopped recordin...

kylebrogers · 03-27-2024

Has anyone come across a guide to configuring CER to handle calls to 933. When doing post-deployment testing, I would love to be able to dial 933 at sites rather than bothering the PSAP. I've seen suggestions about configuring sites with 933 instea...

kylebrogers · 06-24-2024

Bill,We managed to get one of AT&T's BVOIP engineers engaged and they checked some of the trouble calls and determined that they (AT&T) needed to turn off VAD on their side. That was 4 days ago and we haven't had a cut off call since (it usually occ...

kylebrogers · 06-17-2024

We haven't made any progress yet. Getting a knowledgeable layer 3 tech at AT&T on the phone who can properly trace calls back through their equipment is like trying to nail Jello to the wall. Just an endless round of "we're sending out a circuit te...

kylebrogers · 04-23-2024

Thanks. I ran the free space COP and it cut the utilization down to 44% on the Logging partition but the problem persisted. In the end, it looks like someone had set the water marks down in the 35% range, perhaps to free space for an upgrade or som...

kylebrogers · 04-19-2024

Thank you for your reply. The traces are set for "all nodes" and I had gone ahead and re-applied it again when I first saw the issue just to be sure. I'm looking on both nodes and the devices are almost evenly split between being registered to the ...

kylebrogers · 10-11-2023

Has anyone found any solid, detailed documentation on the "Upgrade with data import" process? I'm considering doing one but I would like a detailed explanation of the process and I can't seem to find much out there.

Member Since	‎05-06-2010 01:22 PM
Date Last Visited	‎06-11-2024 01:48 AM
Posts	416
Total Helpful Votes Received	46

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Unity Connection - Some Voicemails Drop At Exactly 20 Seconds

Unity Connection 12.5 - Missed Call Notifications Stopped Working

CUCM Trace Logs Limited to the Previous 10 Minutes Worth of Calls

Which Unity Connection Trace Do I Need?

Configuring Emergency Responder (CER) to handle 933 calls

Re: Unity Connection - Some Voicemails Drop At Exactly 20 Seconds

Re: Unity Connection - Some Voicemails Drop At Exactly 20 Seconds

Re: CUCM Trace Logs Limited to the Previous 10 Minutes Worth of Calls

Re: CUCM Trace Logs Limited to the Previous 10 Minutes Worth of Calls

Re: Fresh Install w/ Data Import Failing after "Copying Import Da