03-12-2009 04:51 PM - edited 03-15-2019 04:49 PM
We have a new 7825-H3, with CCM 4.2 disks. This comes with OS 2000.4.3(a). This fails to load the OS onto the server. Compatibility matrix shows OS 2000.4.4 minimum for a 7825-H3. How can we get a 2000.4.4 CD or download from TAC?
03-12-2009 04:58 PM
you'll need to use the PUT to get the media, OS installs are not available for download, only upgrades are available.
don't mind opening a TAC, they'll tell you exactly the same
http://tools.cisco.com/gct/Upgrade/jsp/index.jsp
HTH
java
if this helps, please rate
06-17-2009 04:03 PM
Thomas,
We are running into the same exact issue. can you tell me how you resolved this?
Thanks
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