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Outbound call from PRI fails , Q931: call_disc: PI received in disconnect

saurabh_om
Level 1
Level 1

Hello,

I have 3 PRi and none of outbound call work. It gives a engage tone .I see calls are going and extablished but disconnect soon with cause code Q931: call_disc: PI received in disconnect.

i have cisco 2921 H323 GW with 15.1 M(7) IOS. CUCM 8.6

===================================================================

Feb  2 18:22:41.687: ISDN Se0/0/1:15 Q931: Sending SETUP  callref = 0x008B callI
D = 0x800C switch = primary-net5 interface = User
Feb  2 18:22:41.687: ISDN Se0/0/1:15 Q931: TX -> SETUP pd = 8  callref = 0x008B
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
        Called Party Number i = 0x80, '099XX136070'
                Plan:Unknown, Type:Unknown
Feb  2 18:22:41.707: ISDN Se0/0/1:15 Q931: RX <- SETUP_ACK pd = 8  callref = 0x8
08B
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
Feb  2 18:22:46.739: ISDN Se0/0/1:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8
08B
Feb  2 18:22:47.295: ISDN Se0/0/1:15 Q931: RX <- PROGRESS pd = 8  callref = 0x80
8B
        Progress Ind i = 0x8288 - In-band info or appropriate now available
        Progress Ind i = 0x8282 - Destination address is non-ISDN
Feb  2 18:22:47.343: ISDN Se0/0/1:15 Q931: RX <- CONNECT pd = 8  callref = 0x808
B
        Progress Ind i = 0x8288 - In-band info or appropriate now available
        Progress Ind i = 0x8282 - Destination address is non-ISDN
        Date/Time i = 0x0C02021732
                Date (dd-mm-yr)   = 12-02-02
                Time (hr:mnt:sec) = 23:50:194
Feb  2 18:22:47.343: %ISDN-6-CONNECT: Interface Serial0/0/1:30 is now connected
to 09930136070 N/A
Feb  2 18:22:47.343: ISDN Se0/0/1:15 Q931: TX -> CONNECT_ACK pd = 8  callref = 0
x008B
Feb  2 18:22:52.275: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/1
:30, changed state to up
csim err csimDisconnected recvd DISC cid(19)
Feb  2 18:22:55.499: ISDN Se0/0/1:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x
808B
        Cause i = 0x849F - Normal, unspecified
        Progress Ind i = 0x8288 - In-band info or appropriate now available
        Progress Ind i = 0x8282 - Destination address is non-ISDN
Feb  2 18:22:55.499: %ISDN-6-DISCONNECT: Interface Serial0/0/1:30  disconnected
from 099XX136070 , call lasted 8 seconds
csim: loop = 1, failed = 1
csim: call attempted = 1, setup failed = 1, tone failed = 0

G-KOL-VG01#
Feb  2 18:22:55.499: ISDN Se0/0/1:15 Q931: call_disc: PI received in disconnect;
Postpone sending RELEASE for callid 0x800C
Feb  2 18:22:55.503: ISDN Se0/0/1:15 Q931: TX -> RELEASE pd = 8  callref = 0x008
B
Feb  2 18:22:55.519: ISDN Se0/0/1:15 Q931: RX <- RELEASE_COMP pd = 8  callref =
0x808B

Thanks Saurabh
6 Replies 6

saurabh_om
Level 1
Level 1

ONE MORE LOG OUTPUT:

G-KOL-VG01#

Feb  2 19:33:59.439: ISDN Se0/0/1:15 Q931: Applying typeplan for sw-type 0x12 is

0x0 0x0, Calling num 525827

Feb  2 19:33:59.439: ISDN Se0/0/1:15 Q931: Sending SETUP  callref = 0x008F callI

D = 0x8010 switch = primary-net5 interface = User

Feb  2 19:33:59.439: ISDN Se0/0/1:15 Q931: TX -> SETUP pd = 8  callref = 0x008F

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA9839F

                Exclusive, Channel 31

        Calling Party Number i = 0x0081, '525827'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '66280607'

                Plan:Unknown, Type:Unknown

Feb  2 19:33:59.459: ISDN Se0/0/1:15 Q931: RX <- SETUP_ACK pd = 8  callref = 0x8

08F

        Channel ID i = 0xA9839F

                Exclusive, Channel 31

Feb  2 19:34:04.487: ISDN Se0/0/1:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8

08F

Feb  2 19:34:04.847: ISDN Se0/0/1:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x

808F

        Cause i = 0x829F - Normal, unspecified

        Progress Ind i = 0x8288 - In-band info or appropriate now available

Feb  2 19:34:04.847: ISDN Se0/0/1:15 Q931: call_disc: PI received in disconnect;

Postpone sending RELEASE for callid 0x8010

Feb  2 19:34:04.851: ISDN Se0/0/1:15 Q931: TX -> RELEASE pd = 8  callref = 0x008

F

Feb  2 19:34:04.867: ISDN Se0/0/1:15 Q931: RX <- RELEASE_COMP pd = 8  callref =

0x808F

G-KOL-VG01#

Feb  2 19:33:59.439: ISDN Se0/0/1:15 Q931: Applying typeplan for sw-type 0x12 is

0x0 0x0, Calling num 525827

Feb  2 19:33:59.439: ISDN Se0/0/1:15 Q931: Sending SETUP  callref = 0x008F callI

D = 0x8010 switch = primary-net5 interface = User

Feb  2 19:33:59.439: ISDN Se0/0/1:15 Q931: TX -> SETUP pd = 8  callref = 0x008F

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA9839F

                Exclusive, Channel 31

        Calling Party Number i = 0x0081, '525827'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '66280607'

                Plan:Unknown, Type:Unknown

Feb  2 19:33:59.459: ISDN Se0/0/1:15 Q931: RX <- SETUP_ACK pd = 8  callref = 0x8

08F

        Channel ID i = 0xA9839F

                Exclusive, Channel 31

Feb  2 19:34:04.487: ISDN Se0/0/1:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8

08F

Feb  2 19:34:04.847: ISDN Se0/0/1:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x

808F

        Cause i = 0x829F - Normal, unspecified

        Progress Ind i = 0x8288 - In-band info or appropriate now available

Feb  2 19:34:04.847: ISDN Se0/0/1:15 Q931: call_disc: PI received in disconnect;

Postpone sending RELEASE for callid 0x8010

Feb  2 19:34:04.851: ISDN Se0/0/1:15 Q931: TX -> RELEASE pd = 8  callref = 0x008

F

Feb  2 19:34:04.867: ISDN Se0/0/1:15 Q931: RX <- RELEASE_COMP pd = 8  callref =

0x808F

Thanks Saurabh

Saurabh,


Don't know what the problem is.. Do you expect a Disconnect because the PSTN user disconnected? Does it ring the PSTN phone at all? Or do you want that there should be no tone when call is disconnected?

If you are worried why you are getting Disconnect, check with your provider.

--

Udit

Hello Udit,

While calling otherparty never ring and called user hear busy tone. I dont expect disconnect from any party, call should through.

Thanks

Thanks Saurabh

Saurabh,

I dont see a voip dialpeer in the config. How u r testing outbound call? r u using csim  ?

Hello Aravind,

dialing outbound only from csim and ip phone both.  call never hit called party.

Thanks Saurabh

I got problem and solution,

PRI is registered for Do not disturb facility. It do not ring numbers which are registered for DND facility.

You will never see DID number for call orignating from this PRI.

Thanks Saurabh